Learning Developer - Expert

Mindlance; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in Toronto is seeking a Learning Developer to design and deliver training for a new technology tool. The role involves collaborating with experts to create effective training materials and ensure alignment with organizational strategies. Ideal candidates will have extensive experience in training design, strong communication skills, and a passion for enhancing user experiences.

Qualifications

• 7-10 years of experience in training design and delivery.
• Experience in virtual training formats and multimedia content creation.

Responsibilities

• Designing and delivering training for new technology tools.
• Partnering with subject matter experts to assess learning needs.

Skills

Communication

Facilitation

Instructional Design

Education

Undergraduate qualifications in adult learning

Postgraduate qualifications in instructional design

Job description

Job Title: Learning Developer

Location: Toronto, ON

Duration: 6+ Months

Daily Responsibilities:

This role reports to the Director, Major Program Change Management and is allocated to a program currently under NDA. The Manager, Training Design and Delivery, will be responsible for designing, developing, and delivering training (including structure, content, and guides) to enable the launch of a new technology tool and related processes. The role involves partnering with subject matter experts in technology and process & methodology to understand the learning audience, assess their needs, and design appropriate materials and delivery channels. The incumbent will work closely with the Director to align training approaches with the overall change strategy and partner with Global Learning & Development to ensure adherence to guiding principles and standards. Delivering training metrics and tracking participation over time will also be part of this role.

Must Have Skills:

• 7-10 years of experience designing and delivering training for new technology and/or complex processes in highly regulated global enterprises; experience in Audit, Risk, Compliance, or IT transformation (e.g., ERP, EITSM) is preferred.
• Experience delivering training in virtual formats and creating multi-media content (e.g., videos, tool overviews, How-To guides) for a global audience.
• Comfort facilitating sessions and leading large stakeholder groups (e.g., audiences of ~150 people; total stakeholder group size ~1,000).
• Strong communication skills (verbal and visual), ability to tailor messages to the audience, and confidence presenting to senior leaders.
• Undergraduate and/or postgraduate qualifications in adult learning, teaching, training, instructional design, communications, or HR.
• Proven experience working with cross-functional teams of subject matter experts in technology and business areas such as Audit, Global Finance, Global Risk, and Compliance.

Nice to Have:

• Experience introducing new technologies or changes within organizations, minimizing disruption, and maximizing adoption.
• Experience developing learning strategies for digital communities.
• Experience working with social intranet platforms as enablers of training delivery.
• Passion for creating persona-based user experiences tailored to audience needs.

Mindlance is an equal opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and work environments in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We are happy to accommodate applicants requesting support at any stage of the hiring process.