Learning Design Lead VSP

Humana Inc; Dover; On-site; USD 95,000 - 131,000; Full time

Job summary

Humana Inc. is seeking an AI Learning Design Lead to design and advance role-based AI learning experiences. You will translate capability needs into practical learning pathways, guide cross-functional design work, and ensure solutions are engaging and measurable.

The role supports AI skilling initiatives across the enterprise, with remote/variable hours, up to 10% travel, and a focus on scalable, standards-based learning delivery. Join a team building practical, measurable capability development.

Qualifications

• Bachelor's degree or equivalent in instructional design, learning design, or related field.
• 8+ years of experience designing and developing learning solutions.
• Experience translating needs into measurable learning objectives and sequenced experiences.
• Experience supporting AI, emerging tech, or technical-skilling initiatives.
• Strong knowledge of adult learning, performance consulting, accessibility, assessment, and evaluation.
• Experience using AI-enabled learning tools (e.g., Articulate 360, Vyond, Adobe CC, Camtasia).
• Ability to guide design work, collaborate across functions, manage multiple projects, influence without authority.
• Strong consulting, communication, and problem-solving skills.

Responsibilities

• Design learning pathways and translate needs into objectives and sequenced journeys.
• Lead the design and development of digital, live, virtual, cohort-based and experiential learning.
• Create and curate cohesive, role-relevant learning content.
• Apply adult learning and performance consulting practices for quality and consistency.
• Collaborate with AI product teams, subject matter experts, and vendors.
• Coordinate design activities, timelines, reviews, and risks across projects.
• Define measurement strategies and use data to improve pathways.
• Create reusable templates and scalable learning design approaches.

Skills

Learning design

AI learning tools

Adult learning principles

Project management

Stakeholder collaboration

Generative AI

Communication

Problem solving

Learning measurement

Education

Bachelor's degree in instructional design or related field

Master's degree (preferred)

Tools

Articulate 360

Vyond

Adobe Creative Cloud

Camtasia

Job description

Become a part of our caring community

The AI Learning Design Lead designs and advances learning pathways that build role-based AI skills and support application on the job. You will translate capability needs into practical learning experiences, guides design work across assigned initiatives, and helps ensure solutions are consistent, engaging, and measurable. You will work closely with the Senior Learning Design Professional, business partners, subject matter experts, and the broader Enterprise Learning - AI Team.

This role is part of the Variable Staffing Pool (VSP), which pays at an hourly rate. VSP Humana associates work part to full time hours based on business need. VSPs are not eligible for associate bonuses and receive limited benefits, which are effective upon hire. The hours for this role are generally aligned based on the associate and business task at hand.

Job Responsibilities

• Design learning pathways. Translate skill and performance needs into clear objectives, sequenced learning journeys, practice opportunities, assessments, and performance support.
• Lead learning design. Guide the design and development of digital, live, virtual, cohort-based, and experiential learning for assigned AI skilling initiatives.
• Create and curate solutions. Develop, adapt, and organize internal and external content into cohesive, role-relevant learning experiences.
• Apply design standards. Use adult learning, performance consulting, assessment, and responsible AI practices to ensure quality and consistency.
• Collaborate with partners. Work with assigned business partners, AI product teams, subject matter experts, facilitators, vendors, and learning colleagues to identify needs, validate content, and support delivery.
• Coordinate assigned work. Manage design activities, timelines, reviews, dependencies, and risks across assigned projects and recommend practical solutions when priorities change.
• Measure and improve. Define measurement strategies and use learner feedback, assessment results, proficiency indicators, performance data and other defined measurement strategies to improve pathways and learning experiences.
• Support scale. Create reusable templates, standards, and approaches that improve speed, consistency, and quality of learning design.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in instructional design, learning design, adult education, learning technologies, organizational development, or a related field, or equivalent experience.
• 8+ years of experience designing and developing learning solutions.
• Experience translating skill, business, or performance needs into measurable objectives and sequenced learning experiences.
• Experience supporting AI, emerging technology, digital transformation, or technical-skilling initiatives.
• Strong knowledge of adult learning, performance consulting, accessibility, assessment, and learning evaluation.
• Experience using generative AI and AI-enabled learning tools such as Articulate 360, Vyond, Adobe Creative Cloud, Camtasia, or comparable AI-enabled learning platforms for learning design, development, or learner support.
• Demonstrated ability to guide design work, collaborate across functions, manage multiple projects, and influence without direct authority.
• Strong consulting, communication, and problem-solving skills.

Preferred Qualifications

• Master's degree in a related field.
• Experience designing academies, credentials, cohorts, or large-scale technical learning pathways.
• Experience with skills frameworks, proficiency models, learning‑experience platforms, or skills-based talent practices.
• Experience with Cornerstone OnDemand or a similar learning platform.
• Experience in health care, insurance, information technology, or another regulated environment.
• Relevant certification in instructional design, performance improvement, or learning evaluation.
• Experience designing across digital, live, virtual, cohort-based, experiential, and performance-support formats.
• Experience designing and developing learning solutions, including curricula or learning pathways for Tech and enterprise audiences.

Additional Information

• This position may require up to 10% travel.

Work at Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.