Learning Design and Facilitator

Fidelity Investments Canada; Mississauga; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

RRSP contributions

Comprehensive health benefits

Parental leave top-up

Home office equipment stipend

Volunteer days

Professional development opportunities

Job summary

Fidelity Investments Canada is seeking a Learning Design and Facilitator to design, develop, and implement training products and solutions for Fidelity Canada's initiatives. You will lead the creation of eLearning, workshops, and performance support materials to meet business needs.

You will provide LMS support and craft engaging instructional content for classroom and web-enabled courses, both synchronous and asynchronous.

Qualifications

• University degree in learning, design, or communication related discipline (or equivalent experience)
• Minimum 2 years of professional experience
• Experience with learning management systems and/or eLearning authoring tools (Captivate, Lectora, Storyline)
• Knowledge of adult learning principles, instructional design, and evaluation methods
• Background in designing and developing learning solutions

Responsibilities

• Design, develop, implement, and maintain eLearning, workshops, and materials for Fidelity Canada's initiatives
• Provide technical support for the learning management system
• Create interactive instructional materials for synchronous and asynchronous education
• Collaborate with the L&D team to provide project design consultation
• Edit course materials and facilitate training programs and meetings as required

Skills

Learning design

Adult learning principles

Communication skills

Team collaboration

Problem solving

Education

University degree in learning, design, or communication

Tools

Captivate

Lectora

Storyline

HTML

Flash

Javascript

Job description

Job Description

Current work authorization for Canada is required for all openings.

You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement.

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are

At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you'll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You'll have a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and professionally.

Business Overview

As part of the Human Resources function, the Learning and Development team provides the organization with the learning and performance support needed to meet business objectives by creating simple, innovative and effective training and performance solutions. This is accomplished through strong partnerships, leveraging internal and external best practices and on-going continuous improvement.

What You Will Do

• The Learning Design and Facilitator role is an exciting opportunity to bring together your passion for learning and technology to design new and enhance existing training products/solutions to support business needs. This includes leading the effective design, development, implementation and maintenance of eLearning, workshops, social learning and other materials for new and existing business initiatives to support Fidelity Canada's needs.
• You will provide technical support for the learning management system as required
• Leveraging your knowledge of learning and design principles, you will create interactive and engaging instructional materials and performance support tools for classroom and web-enabled courses for synchronous and asynchronous education
• You will work collaboratively with the learning & development team to provide consultation on design for projects
• Your strong communication skills will be required to edit course materials, develop integrated content, and to facilitate training programs and meetings as require

What We're Looking For

• Completion of a university degree, preferably in a learning, design, or communication related discipline (or equivalent experience)
• Minimum 2 years of professional experience
• Prior experience with a learning management system and/or eLearning authoring tools (i.e. Captivate, Lectora and/or Storyline) required
• Demonstrate sound knowledge of adult learning principles, instructional design, and methods of evaluation
• Background in designing and developing learning solutions

The following would be considered an asset:

• Experience with web development or an understanding of web technologies (i.e. HTML, Flash, Javascript)
• Graphic design and course content development

The Expertise You Bring

• You are able to master new technologies and troubleshoot software and programming issues.
• You are a team player who works well independently and collaboratively as part of a dynamic team environment.
• You are innovative and pride yourself on your ability to think outside of the box to deliver best in class learning solutions.
• You are a dedicated self-starter who is passionate about delivering results and continuous learning.
• You have an intellectual curiosity and are dedicated to continuous learning and improvement.
• You have exceptional verbal and written communication skills and are comfortable translating ideas clearly in written and visual materials.
• You have strong organizational skills and are able to successfully manage multiple competing priorities.
• You have strong relationship building skills and thrive in consultative environment.

Some of the ways we'll help you feel valued and supported as part of our team:

• Flexible working arrangements that vary based on role requirements.
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you.
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy.
• Parental leave top-up to 100% of your salary for a period of 25 weeks.
• Up to $650 for home office equipment.
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice.
• Diversity and inclusion programs, including an active network of Employee Resource Groups.
• Extensive professional development opportunities, including access to over 11,000 training and