Learning Content Developer, Wireless Engineering

Corning Inc.; Montreal; On-site; CAD 70,000 - 95,000; Full time

Job summary

A leading company in materials science, Corning Inc. is seeking a Learning Content Developer to design and deliver effective training resources for its iBwave products. Ideal candidates will possess a Bachelor's degree and extensive experience in Wireless Engineering, alongside strong technical writing skills. The role requires bilingual proficiency in French and English, emphasizing collaboration with diverse teams. Join us to make an impactful contribution.

Benefits

Monetary peer-to-peer recognition program

Health benefits including medical and dental

Retirement and Savings Plan with matching contributions

Professional development programs

Qualifications

• Minimum 5 years of experience in Wireless Engineering.
• Proven experience in developing training programs and technical documentation.
• Bilingual in French and English required.

Responsibilities

• Develop and maintain comprehensive training programs for iBwave products.
• Conduct training sessions and manage customer support cases related to training.
• Partner with internal stakeholders to ensure accuracy of training content.

Skills

Technical Writing

RF Engineering Concepts

Wireless Technologies

Training Program Development

Time Management

Education

Bachelor's degree in Information Technology or Telecommunications

Tools

Office Tools

Articulate package (or similar)

Job description

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Learning Content Developer, Wireless Engineering

The company built on breakthroughs.
Join us.

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company,and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Role Purpose

Learning Content Developer main role is to design, develop, and deliver learning materials for customers. The Learning Content Developer will act as a subject matter expert for iBwave software. This role involves working closely with key internal stakeholders, iBwave’s Product and Engineering Teams, as well as vendors to create and maintain training content and technical documentation, including training courses, instructor-led training materials, etc.

Key Responsibilities include but not limited to:

• Develop and maintain comprehensive training programs, technical documentation, and online resources for iBwave products, tailored to various learning styles and technical proficiency levels.
• Partner with internal stakeholders, including Product Owners, Sales Engineering, PLM, and Marketing, to ensure the accuracy and relevance of training content
• Coordinate vendors assigned to training projects
• Conduct training sessions, workshops, and webinars to enhance participants' technical skills, and act as an SME in iBwave communities.
• Manage Customer Support cases related to training

Experiences/Education - Required

• Bachelor's degree in a relevant field (such as Information Technology, Telecommunications, Education)
• Minimum 5 years of experience in Wireless Engineering: Solid understanding of RF engineering concepts, wireless technologies (LTE,5G, Wi-Fi, IoT), cellular RF design (In-Building and Outdoor)
• Proven experience developing training programs and technical documentation.
• Strong technical writing skills with the ability to create clear and concise documentation
• Proficient with Office tools
• Ability to work in a fast-paced, self-directed environment, and comfortable in rapidly changing and sometimes ambiguous work situations

Language Requirement:

This role requires bilingual proficiency in French and English. English is essential, as the position involves extensive collaboration with cross-functional teams and customers worldwide, where it serves as the primary language of communication.

Desired Skills:

• Use of AI tools for course content creation
• Experience with Articulate package or other content development tools
• Certification in instructional design or a related area
• Spanish and German are a strong asset

We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.

• Our monetary peer-to-peer recognition program is tied to our Values and celebrates you and your colleagues’ contributions.
• Health and well-being benefits include medical, extended health care, dental and vision as from your first day of work.
• You are eligible to participate in the Corning Optical Communications LLC Retirement and Savings Plan on your first day of work.
  • RRSP with 100% match, up to 5% of your earnings,
  • The company will contribute 2.5% of your eligible pay each year to the DPSP account.
• Long-Team disability benefit
• Professional development programs help you grow and achieve your career goals.