Learning & Change Specialist

Public Health Ontario; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A public health organization in Ontario is looking for a Learning & Change Specialist to lead change initiatives and design engaging learning programs. This role requires strong communication skills and experience in organizational development. With a focus on employee growth and engagement, the incumbent will work closely with stakeholders to facilitate change and enhance learning effectiveness. This is a permanent full-time position offering 36.25 hours per week.

Qualifications

• Strong ability to apply adult education principles into learning solutions.
• Proven skills for engaging learning experiences.
• Attention to detail for quality assurance.

Responsibilities

• Lead organization-wide change initiatives.
• Develop and implement learning materials.
• Facilitate engaging experiences for employees.

Skills

Change management expertise

Facilitation skills

Excellent communication

Analytical skills

Project management

Proficiency with Zoom and Teams

Technical fluency with MS Office

Experience with Learning Management Systems

Education

Bachelor's degree in HR or related field

5-7 years in change management

Certification in change management (e.g., PROSCI)

Job description

Join to apply for the Learning & Change Specialist role at Public Health Ontario

Department : Talent and Organizational Development

The Role

Bring your change management and organizational development expertise to a role where you’ll make a real impact.

In This Position, You Will

• Lead, support, and consult on organization-wide and departmental change initiatives that drive meaningful transformation.
• Guide teams through the adoption of new behaviours, skills, processes, and structures using proven change management strategies.
• Design and facilitate learning and leadership programs that accelerate employee growth, engagement, and retention.

You will work with a collaborative, values-driven team committed to helping employees grow, adapt, and thrive in an evolving environment.

Key Responsibilities

• Design inclusive learning solutions and facilitate engaging learning experiences in areas such as change management, transition, and core management and leadership capabilities to enhance operational and strategic effectiveness.
• Build strong relationships with key stakeholders to conduct needs analyses and tailor learning and change solutions to support team adoption of change and transition.
• Consult with project leaders on change management plans, including impact analysis, readiness, communication, project planning, and roadmap development.
• Develop all learning materials, ensuring professional, on-brand content that supports effective learning.
• Track and measure the effectiveness of change initiatives, making adjustments to improve outcomes.
• Develop and implement solutions that support risk mitigation, learning, and sustainability of change.
• Facilitate engaging learning experiences with employees at all levels, including senior leaders.
• Recommend evaluation strategies for learning programs, analyze metrics, and provide feedback for improvement.
• Conduct external market research on trends to innovate and improve learning and leadership programs.
• Stay updated with learning and change best practices, trends, and innovations.

Knowledge And Skills

• Strong ability to apply adult education and organizational development principles into multi-modal learning solutions.
• Proven facilitation skills for engaging learning experiences.
• Excellent communication and interpersonal skills for collaboration and relationship building.
• Analytical and problem-solving skills to assess impacts and develop solutions.
• Effective project management, planning, and organizational skills.
• Proficiency with Zoom and Teams for virtual facilitation.
• Technical fluency with MS Office applications.
• Experience with Learning Management Systems.
• Attention to detail to ensure quality and sustainability of materials.

Education And Experience

• Bachelor’s degree in HR, Adult Education, Business Administration, or related field, or equivalent experience.
• 5-7 years in change management, organizational development, or related roles supporting change initiatives and learning programs, preferably in healthcare or public sector in a unionized environment.
• Certification in change management (e.g., PROSCI) is strongly preferred.

Attributes and Competencies

• Support the development of policies, programs, and procedures.
• Skilled in facilitation and delivering in-person and remote learning.
• Communicate effectively with employees and managers.
• Build relationships with internal and external partners.
• Prepare reports and documents to monitor program effectiveness.
• Interpret legislation and policies related to talent programs.
• Provide expert advice, guidance, and coaching in change management and learning initiatives.
• Collaborate with HR and project teams on change and learning programs.

Duration : Permanent

Hours of Work : Full time, 36.25 hours per week

Posting Date : 07-15-2025

Closing Date : 07-15-2025

Note : Applications are accepted until 11:59 pm on the day before the closing date.

Note : Internal candidates will be considered first.

We thank all applicants. Only those selected for an interview will be contacted. Information obtained will be used solely for employment purposes.

PHO is committed to equity and inclusion. Requests for alternative formats can be made by emailing [e-mail]. Accommodations during interviews can also be requested.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Human Resources

Industries: Hospitals and Health Care