Learning And Development Specialist

IQ PARTNERS; Vaughan; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading insurance brokerage in Vaughan is seeking a Learning & Development Specialist to design workflows, lead broker training, and create onboarding programs. With over 10 years of desired insurance experience, the role offers a hybrid work environment, career progression into executive leadership, and comprehensive employee benefits. Join a respectful workplace that values your personal life and family commitments.

Benefits

Vacation

Benefits

Guaranteed annual reviews

Qualifications

• 10+ years of insurance experience preferred.
• Experience in both personal and commercial insurance.
• Proven track record in training and coaching.

Responsibilities

• Design and implement workflows and internal procedures.
• Lead training for brokers on operating systems.
• Create a robust onboarding program for new hires.

Skills

Training and coaching staff

Excellent communication skills

Process-driven and detail-oriented

Leadership qualities

Tools

Compu-Quote

Policy Works

Applied Epic

Job description

Direct message the job poster from IQ PARTNERS

Director, Client Services - Executive Search | Accounting | Finance | Insurance

Learning & Development Specialist – Insurance Brokerage

This is a new position in a successful, high-performing team with one of the GTA’s leading insurance brokerages . This position has plenty of career runway, with the successful candidate ideally transitioning to the executive leadership team in the future.

Are you an insurance professional with experience in both Personal and Commercial insurance? Are you process-driven and detail-oriented? Are you someone who enjoys training and coaching colleagues on best practices, standard operating procedures, and tech systems? This Learning & Development opportunity will play a crucial role in the onboarding and training of our clients' service brokers from an operations and systems standpoint.

• Note – sales training is not part of the mandate; internal sales managers handle this.

What will you do?

Design and implement workflows and internal procedures

Lead training for brokers on operating systems (Applied Epic)

Create a robust onboarding program for new hires

Monitor broker adherence to standard operating procedures

Take a process-improvement approach to internal operations

What do you need to succeed?

Preferably) 10+ years of insurance experience

Experience with both personal and commercial insurance

Solid systems experience with Compu-Quote, Policy Works, and Applied Epic

Past experience training / coaching staff

Excellent communication skills to train / onboard colleagues

Leadership qualities – ability to earn the respect of the team

What’s in it for you?

Hybrid working environment

Clear, mapped out career progression into the executive leadership team

Vacation, benefits, guaranteed annual reviews

Respectful employers who understand you have a family and personal life!

Please send your updated resume for consideration, and we look forward to hearing from you soon!

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Training, Management, and Other

Industries

Insurance and Insurance Agencies and Brokerages

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