Learning And Development Specialist

KFC Canada (Yum! Brands Subsidiary); Old Toronto; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Learning & Development Specialist to join their dynamic People & Culture team. This role involves designing and delivering innovative learning solutions that enhance employee development and engagement. The ideal candidate will possess a strong background in adult learning principles and instructional design, along with proficiency in eLearning tools. You'll collaborate with various stakeholders to create impactful training experiences and support the organization's growth. If you're passionate about fostering a culture of continuous learning and development, this opportunity is perfect for you.

Benefits

Half-day Fridays

Professional development opportunities

Work-life balance initiatives

Recognition and rewards programs

Qualifications

• 3+ years experience in corporate Learning and Development.
• Proficient in eLearning authoring tools and video creation software.
• Strong verbal and written communication skills.

Responsibilities

• Design and develop blended learning solutions including eLearning and workshops.
• Collaborate with stakeholders to produce effective learning outcomes.
• Evaluate training programs and provide administrative support.

Skills

Adult Learning Principles

Instructional Design

Communication Skills

Project Management

Creativity

Analytical Skills

Education

Post-secondary diploma or degree in Adult Education

Organizational Psychology

Human Resources

Tools

Articulate Storyline 360

Vyond

Adobe Creative Suite

Learning Management Systems (LMS)

Microsoft Office Suite

Job description

At KFC Canada, we believe in hiring the very best - i.e. teammembers with Heart, Smart, and Courage!

You mightbe just the right person to join our dynamic People & Culture(P&C)team if you embody the following:

Heart- You are passionate about continuous learning andbecome excited at the thought of being part of the professional andpersonal development of others.

Smart - You understand the needs of adult learners, are tech-savvy,and possess experience using various platforms, systems, and tools tocreate exceptional learning experiences.

Courage- You respectfully challenge the status quo, thinkoutside the box, and openly share industry best practices.

The Learning & Development (L&D) Specialist will be a keycontributor to the KFC Canada Restaurant Support Centre (RSC). Thisrole will design, develop, and deliver blended learning solutions,including but not limited to Virtual, eLearning, Microlearning, and,Virtual-instructor-led training. The L&D Specialist will workcollaboratively with P&C colleagues, as well as cross-functionalstakeholders, to produce effective, timely, engaging, and informativelearning outcomes.

Key Responsibilities(includes but not limited to):

• Use existing L&Dprocesses and strategy to design, develop, review, and updateeLearning modules, micro-learning, videos, webinars, and othercontent, applying adult learning principles and using authoring toolssuch as Vyond, Articulate 360, and Adobeprograms.
• Work inconjunction and develop effective relationships with P&C colleagues,internal and external stakeholders, and 3rd-party service providers tosupport the achievement of established L&D objectives.
• Write,edit, and format documentation and materials needed for curricula,including Leader and Learner guides, workbooks, storyboards, and othertraining materials as needed.
• Collaborate with SubjectMatterExperts for curriculum reviews, to ensure content is relevantand up to date.
• Provide occasional updates and maintenance tothe Learning Management System(LMS) and provide guidance to technicalsupport team in troubleshooting issues as needed.
• Workclosely with LMS technical support team, to identify internal and/orexternal emerging issues, trends, and needs, and inform leadership todrive business strategies and decisions.
• With the support ofthe L&D Manager, lead and manage learning projects, taking theinitiative to set goals, research solutions, and track progress toachieve desired outcomes.
• Facilitate engaging trainingsessions, workshops, and seminars for employees at all levels,ensuring content is relevant, impactful, and aligned with theorganization's culture and business ambitions.
• Support theL&D Manager during all stages of a project from start-up to finishwithin the established timeframes.
• Partner to create anddistribute clear communications about training delivery, includingschedules and program updates.
• Evaluate the effectiveness oftraining programs via surveys and analyses with internal and externalstakeholders.
• Provide general administrative, logistics, andinvoice management support to the L&D team.

Key Qualifications:

Required

• Post-secondary diploma or degree in AdultEducation, Organizational Psychology, Human Resources, or relatedfield, OR an equivalent combination of education and experience
• 3+ years demonstrated experience in corporate Learning andDevelopment
• Experience in applying adult learning andinstructional design methodologies
• Proficiency with eLearningauthoring tools, video creation software, and LMS Platforms(Articulate Storyline 360, Vyond)
• Proficient in AdobeCreative Suite (Adobe Premier Pro, Acrobat, InDesign, Photoshop,Illustrator)
• Strong knowledge of Microsoft applications(Outlook, Word, Excel, PowerPoint, and Publisher)
• Excellentverbal and written communication skills, with ability to present toall levels of the organization
• Creativity, detail and resultsorientation, collaborative and proactive working style
• Self-motivated and responsive to external drivers andinternal client issues
• Strong organization, analytical, andproblem-solving skills
• Ability to work in a fast-paced,multi-task environment with competing priorities
• Ability totravel 10% of the time

Preferred

• Bilingual proficiency in English and French
• Prior experience in QSR or CPG industries

A case study may be included as part of the selectionprocess.

What makesKFC a great place to work?

Our People.We invest in people capability above all else, with a proventrack record of developing internal talent to leadership levels acrossthe business both in Canada and globally. We want people with smart,heart and courage that have the opportunity to not just make impacttoday but to become leaders of the future.

Our Culture. We are known for a culture thatrewards and recognizes great effort, big or small, and providing thework-life balance that is so important to staying inspired andengaged. We don t just say it, we mean it - every Friday is a half-dayat KFC Canada! We will focus on your personal development as much asyour professional development to ensure you can bring your best selfto work.

KFC Canada is an EqualOpportunity Employer and Prohibits Discrimination and Harassment ofAny Kind. KFC Canada encourages applications from all qualifiedcandidates. Contact if you need accommodation at any stage of theapplication process.