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Learning and Development Specialist

Service Inspired Restaurants (SIR Corp.)

Burlington

On-site

CAD 75,000 - 90,000

Full time

11 days ago

Job summary

A leading company in the restaurant sector seeks a Learning and Development Specialist to drive innovative training solutions and foster a results-driven culture. The ideal candidate will be responsible for designing learning programs, facilitating workshops, and measuring training outcomes, contributing to a vibrant team environment. If you possess a knack for creative learning design and a strong partnership ethos, this opportunity could be yours!

Qualifications

  • Minimum 3 years learning & development experience.
  • Experience with e-learning authoring tools required.
  • History of strong partnership and collaboration in a matrixed environment.

Responsibilities

  • Designs and develops engaging learning solutions for Team Members.
  • Facilitates workshops and training sessions, both in-person and virtual.
  • Evaluates program and learning effectiveness using feedback and data.

Skills

Bilingual (English and French)
Analytical thinking
Creative design of learning solutions
Facilitation skills
Partnership and collaboration

Education

Certificate in Adult Education
CTDP or CHRP Certification

Tools

Articulate Storyline / Rise
Axonify LMS

Job description

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Direct message the job poster from Service Inspired Restaurants (SIR Corp.)

Talent Acquisition Lead @ Service Inspired Restaurants (SIR Corp.) | Human Resources, Recruiting

Title : Learning and Development Specialist

Department : Human Resources

At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team. Our goal is to be the first choice of our guests, team members, supplier partners, communities and investors by living our values and promises in everything we do. These values and promises describe how we conduct business, achieve our goal, and live our passion. We offer opportunities at the corporate level, as well as across all our concepts, including : Jack Astor’s Bar and Grill, SCADDABUSH Italian Kitchen & Bar; Reds Wine Tavern, The Loose Moose and The Antler Room, Duke's Refresher + Bar and Abbey’s Bake House in Muskoka. So what are you waiting for … come learn more and see if you have what it takes to join our team!

Duties & Responsibilities :

  • Acts as an advisor with business leaders and operates in alignment with HR leaders; proactively develops learning and development solutions that align with business and HR strategy and objectives.
  • Designs and develops engaging learning solutions (including eLearning, job aids, videos, course manuals, assessments, etc.) that ensure an integrated and consistent learning approach is delivered to our Team Members.
  • Participates in corporate projects and initiatives, as it relates to identifying performance outcomes and recommending learning experiences and resources.
  • Facilitates workshops, training sessions, and experiential learning events (both in-person and virtual).
  • Coordinates the scheduling and enrollment for instructor-led training while managing vendor relations and monitoring costs
  • Oversees company’s Learning Management System by deploying and managing new content, providing training to leaders with administrative access, managing security settings and hierarchies, and supporting learner access in the system.
  • Evaluates program and learning effectiveness using feedback, data and performance outcomes.
  • Defines launch strategy and owns communication strategy for learning solutions.
  • Presents data to business stakeholders on training impact through dashboards and insights. Makes informed recommendations on learning experience based on learner feedback and strategic priorities.

Requirements :

  • Certificate in Adult Education preferred but not required.
  • CTDP or CHRP Certification preferred but not required.
  • Minimum 3 years learning & development experience.
  • Bilingual (English and French) an asset.
  • Experience with Articulate Storyline / Rise or a similar e-learning authoring tool required.
  • Experience with Axonify LMS an asset.
  • Ability to synthesize multiple inputs into key insights which result in actions that achieve desired business results.
  • Comfortable facilitating learning sessions of varying sizes and formats.
  • Ability to design innovative and effective learning solutions for various audiences within the organization.
  • Practical knowledge of learning theory, cutting edge research, and other learning trends.
  • History of strong partnership and collaboration across team and organizational boundaries; able to accomplish goals in a matrixed environment.
  • Analytical thinker with a passion for empowering others through creative and engaging learning.
  • Proven ability to lead in a fast-paced, constantly changing environment.
  • Possess five values that define our people :
  • Hospitality. Enhancing the dignity, comfort and well-being of Our People
  • Authenticity. Being forthright, truthful and transparent with Our People
  • Quality. Working to always improve the experience of Our People
  • Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People
  • Courage. Acting with conviction in the balanced interest of Our People

Service Inspired Restaurants is committed to fair and equitable recruiting practices in accordance with the Accessibility for Ontarians with Disability Act (AODA). Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Human Resources

Restaurants

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