Learner Support Assistant - Literacy & Digital Skills

Newcomer Women's Services Toronto; Toronto; Hybrid; CAD 12,000 - 13,000; Part time

Job summary

Newcomer Women’s Services Toronto is seeking a Learner Support Assistant to provide classroom and individualized support to adult learners enrolled in Literacy and CLB 1-2 language classes. You will assist the Language Instructor and Program Manager to help learners participate actively in their learning progress.

The role focuses on helping learners develop foundational language and digital literacy skills, and ensuring access to computers and online learning.

Qualifications

• Post-secondary education or training in education, adult education, English-language instruction, social services, or related field preferred.
• Experience supporting adult learners, newcomers, English-language learners or individuals with emerging literacy skills.
• Experience providing one-to-one or small-group learning support is an asset.
• Familiarity with the Canadian Language Benchmarks and adult language-training programs is an asset.
• Comfortable assisting learners with computers, email, online learning platforms and basic digital skills.
• Strong communication, interpersonal, and organizational skills.
• Demonstrated patience, empathy, cultural sensitivity and ability to explain information clearly.
• Ability to work effectively with learners from diverse cultural, educational, and linguistic backgrounds.
• Ability to maintain professional boundaries and protect confidential information.

Responsibilities

• Support the Language Instructor during Literacy and CLB 1-2 classes.
• Provide one-to-one and small-group assistance to learners who require additional support.
• Help learners understand classroom instructions, activities, assignments, and learning materials.
• Reinforce lessons and concepts introduced by the Language Instructor.
• Support learners with foundational speaking, listening, reading, writing and numeracy activities.
• Encourage learner participation, confidence, independence and consistent attendance.
• Assist learners who require additional time, repetition, or alternative explanations.
• Help maintain a welcoming, respectful, inclusive, and learner-centered classroom environment.

Skills

Communication skills

Interpersonal skills

Organizational skills

Patience and empathy

Cultural sensitivity

Education

Post-secondary education in education or related field

Tools

Online learning platforms

Computer basics

Canadian Language Benchmarks familiarity

Job description

Newcomer Women’s Services Toronto is seeking a Learner Support Assistant to provide classroom and individualized support to adult learners enrolled in Literacy and CLB 1-2 language classes. You will assist the Language Instructor and Program Manager to help learners participate actively in their learning progress.

The role focuses on helping learners develop foundational language and digital literacy skills, and ensuring access to computers and online learning.