League Site Manager

North Pole Hoops; Burlington; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading sports organization as a Site Manager, where you'll oversee event operations, ensuring a seamless experience for participants and attendees. This role involves managing game days, coordinating with staff, and enhancing operational processes. If you're organized, proactive, and passionate about sports, this is your chance to make an impact in event management.

Qualifications

• Experience in event management or sports operations is a plus.
• Familiarity with sports event equipment and materials is preferred.

Responsibilities

• Ensure smooth and efficient running of game days focusing on operations and safety.
• Coordinate with League Manager to develop growth plans for operations staff.

Skills

Organizational Skills

Communication

Problem-Solving

Time Management

Job description

We are seeking a proactive and organized Site Manager to play a vital role in the successful execution of our events. The Site Manager will be responsible for setting up and overseeing event operations, ensuring smooth execution, and handling in-game situations. This role offers an exciting opportunity to contribute to the seamless flow of our events while gaining valuable experience in event management and sports operations.

Responsibilities :

The site manager ensures the smooth and efficient running of game days, focusing on operations, safety, staff management, and maintaining a positive environment for everyone involved in the league.

League Administration :

• Participate in weekly meetings within the League department to delegate tasks / debriefing on PRE and POST events.

Operational Oversight :

• Assist the League Manager on site visits prior to events (When applicable)
• Execute and continuously improve operational processes, procedures, and checklists to maximize efficiency

Communication and Promotion :

• Coordinate with the League Manager to develop growth and success plans for operations staff, including Site Managers.
• Align operation staff with senior leadership’s vision for a unified sense of direction and purpose.
• Use communication platforms to ensure timely completion of assigned tasks.
• Communicate with coaches and problem-solve related issues as the primary point of contact on-site.

Event Management :

• Familiarize yourself with the game schedule, referee schedule, and staff schedule.
• Ensure that all staff members are properly set up and in their assigned positions- Contact absent staff members if needed.
• Set up the event area with banners and front desk materials.
• Prepare and ensure that tablets are charged and ready for use (using the Swish App).
• Equip each score table with the necessary tools for game operation, including tablets, possession arrows, scoreboards, shot clocks, towels, mops, rulebooks, and clothes.
• Ensure that all aspects of the event are starting on time.
• Make informed decisions for in-game situations, including those involving teams, players, and referees.
• De-escalate issues from parents or other attendees.
• Receive feedback from Gameleads and incorporate it into future event planning.

Qualifications :

• Strong organizational and time management skills.
• Effective communication and interpersonal abilities.
• Ability to make quick decisions in fast-paced environments.
• Experience in event management or sports operations is a plus.
• Detail-oriented and proactive in problem-solving.
• Ability to work independently and as part of a team.
• Familiarity with sports event equipment and materials is preferred.