Leadhand, Sensplex

Ottawa Senators; Ottawa; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading sports organization in Ottawa seeks a Lead Hand to oversee facility operations, ensuring safety and cleanliness while managing a team. Responsibilities include daily operations, compliance with health regulations, and providing excellent customer service. Ideal candidates have leadership experience and strong communication skills.

Qualifications

• Minimum 2 years experience in recreation facility as a Team leader.
• Must possess effective oral and written communication skills.

Responsibilities

• Manage facility operations staff to meet building objectives.
• Responsible for daily operation of the facility including HVAC and safety.
• Ensure compliance with Health and Safety Regulations.

Skills

Leadership

Customer Service

Organizational Skills

Communication

Education

First Aid Certification

Job description

Job Summary

The Lead hand is responsible for Leading our team to ensure the facility is properly maintained and, that a high standard of safety, cleanliness and technical operation is maintained at the facility through the efficient supervision of the Operations Team.

Main Responsibilities
Ongoing

• Managing facility operations staff to ensure building objectives are met to the highest possible standards.
• May be responsible for operating and driving the Zamboni (ice resurfacing machine) and other motorized equipment
• Responsible for the daily operation of the facility and all systems. This includes, HVAC, sound, lighting, ice making and maintenance, fire protection, safety, scoreboard, communication etc.
• Ensure proper building standards are maintained
• Ensure the interior and exterior of the facility are properly maintained on a continuous proactive basis
• Provide excellent customer service
• Ensure the Sensplex is in compliant with Health and Safety Regulations
• Complete minor repairs on ice surface, dasher boards, safety shields, and all other equipment.
• Required to be available to patrons at all times while on duty and to interact with patrons in a professional, courteous, and responsive manner.
• Cleaning of Dressing rooms, Public Washrooms and Public Areas
• Ensures all ice pads are resurfaced according to facility schedule

Health & Safety Responsibilities and Accountabilities

Responsible for ensuring that all areas covered by Occupational Health & Safety Act (OHSA) are adhered to, specifically:

• Working in compliance with the provisions of the OHSA, regulations and internal policies and procedures
• Using or wearing protective equipment, devises or clothing when required
• Reporting any missing or defective equipment or protective device which could endanger himself or herself or another team member
• Reporting any contravention of the OHSA, regulations or Senators Sports & Entertainment policies and procedures

Training

Responsible for completing on-line training modules and for ensuring that all Operations team members do the same. These modules include, but are not limited to:

• Accessibility for Ontarians with Disability (AODA)
• AODA, the Integrated Accessibility Standards
• Back & Lifting Safety Training
• Fall Protection
• Ontario Supervisor Health & Safety Awareness
• Ontario Worker Health & Safety Awareness
• Workplace Hazardous Materials Information System (WHMIS)
• WHMIS 2015 (GHS)
• Violence and Harassment in the Workplace

Job Requirements

• Minimum 2 years previous experience in recreation facility as a Team leader
• Must possess a valid driver’s license
• Certification in first aid, CPR, defibrillation is an asset
• Must be able to lift heavy objects
• Able to work independently
• Ability to work under pressure, prioritize tasks, and meet deadlines
• Excellent organizational skills
• Must possess effective oral and written communication skills
• Must be able to work flexible hours including evenings, weekends and holidays
• Team player

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require disability-related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.