Leadership & Organizational Development Coordinator

St. Michael's Hospital; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A healthcare institution in Toronto seeks a Coordinator for Leadership & Organizational Development. The role involves managing various administrative tasks while supporting the Director and departmental staff. Candidates should have a background in office administration with at least 5 years of relevant experience, strong presentation skills, and proficiency in MS Office. This is an on-site position with a focus on creating an accessible and inclusive environment.

Qualifications

• Minimum 5 years' experience in a senior office administrative role.
• Strong experience with adult education principles for presentations.
• Exceptional customer service skills and professionalism.

Responsibilities

• Coordinate administrative aspects of core programs/services.
• Support the Director and department staff.
• Manage Tuition Assistance Program and financial reporting.

Skills

Presentation Skills

Customer Service

MS Office Proficiency

Analytical Skills

Project Management

Education

College or university diploma in office administration

Tools

Learning Management Systems

Job description

Overview

Leadership & Organizational Development (L&OD) is an integral component of the Human Resources Department at St. Michael's Hospital. The Coordinator is part of the team who develops and supports all phases of staff, leadership and organizational development programming through identification, assessment, experienced based learning initiatives, on-going developmental support, analysis and evaluation.

Reporting to the Director L&OD, the Coordinator exercises sound judgment and independence to coordinate all administrative aspects related to the delivery of the department's core programs/services, provide support to the Director and department staff, manage day to day activities of the department including management of the Tuition Assistance Program and monthly financial reporting, and provides back-up for the Learning Management System administration.

Responsibilities

• Coordinate all administrative aspects related to the delivery of the department's core programs/services.
• Provide support to the Director and department staff.
• Manage day to day activities of the department including management of the Tuition Assistance Program and monthly financial reporting.
• Provide back-up for Learning Management System administration.

Qualifications

• College or university diploma or degree in office administration or equivalent combination of education/experience.
• Minimum 5 years' recent, relevant experience working in a large, complex organization in a senior office administrative role.
• Strong experience conducting presentations to medium and large groups using adult education principles.
• Working knowledge of Learning Management Systems.
• Excellent technical skills including proficiency with MS Office (Word, Excel, PowerPoint, Access, Outlook, desktop publishing).
• Minimum 60 w.p.m. typing/keyboarding speed.
• Exceptional customer service skills, strong work ethic, positive, client focused attitude, professionalism, dependability and reliability.
• Superior written/verbal communication & presentation skills; excellent interpersonal and relationship building skills; ability to effectively convey factual information & detailed explanations.
• Demonstrated ability to be self-directed and a team player; solid ability to take initiative, function independently with minimal day-to-day supervision and with a variety of individuals at all levels of the organization in a cooperative manner.
• Superior time management, organizational and project planning skills with the ability to manage multiple tasks with competing deadlines. Relevant recent experience with logistical planning, coordinating and implementing corporate-wide programs/events.
• Demonstrated flexibility in work scheduling according to changing priorities, meeting demanding deadlines, and producing high quality work.
• Strong analytical skills to research and analyze financial and other data to identify trends or address discrepancies.
• Excellent problem-solving skills to resolve day to day client and department issues/concerns.
• Demonstrated ability to make decisions, exercise good judgment, discretion and initiative when dealing with issues.
• Meticulous attention to detail and solid project management expertise.
• Demonstrated satisfactory work performance and excellent attendance record.
• Flexibility in occasionally working at different physical environments/locations of the hospital.
• Previous experience working in a Health Care Setting an asset.
• Demonstrated commitment to and understanding of St. Michael's Mission and Values.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.