Leadership Growth and Culture Transformation Director

Leadership Growth and Culture Transformation Director

Monday, March 17, 2025

WHO WE ARE

HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage product.

OUR VALUES, OUR PASSION

At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.

• Courage to Act. Do the Right Thing
• One Team. One Vision
• Think Long-Term. Ever-Evolving

POSITION SUMMARY

The Leadership Growth and Culture Transformation Director will lead the design and implementation of initiatives that develop leadership capabilities and foster a high-performing, purpose-driven culture aligned with our values. This leader will play a pivotal role helping to drive the work underway in support of our cultural evolution, strengthening leadership effectiveness, and aligning talent strategies with business goals. Reporting to the Chief People and Culture Officer and collaborating with senior leaders, this role will create a future-ready organization that thrives on growth, innovation, and a strong, values-based culture.

MAJOR ELEMENTS OF THE ROLE

Primary Responsibilities

Culture Assessment and Strategy Development:

• Conduct comprehensive culture surveys, using Barret Values Center and other tools to help us become aware of how we are creating our current culture and what we aspire to be different as we continue to grow and lean into our purpose.
• Develop a comprehensive culture transformation strategy aligned with the company's strategic goals and to help us facilitate becoming aware of cultural patterns that no longer serve the company achieving our vision. Support our leaders personally and collectively in letting go of and breaking through these patterns.
• Maintain and evolve core values and desired leadership behaviors to embed in the organization.
• Develop metrics and KPIs to track the progress of culture transformation initiatives.
• Partner with HR and business leaders to design and implement a robust succession planning framework.
• Identify and develop high-potential talent through structured development experiences and career pathing.
• Use data and insights to track the effectiveness of leadership and culture programs and inform future strategies.

Leadership Development:

• Design and deliver innovative leadership development programs for all levels of management, focusing on key cultural and leadership competencies.
• Coach and mentor senior leaders to model desired behaviors and drive conscious development of our culture.
• Facilitate leadership team retreats and workshops to build alignment and shared vision.
• Integrate inclusivity into leadership development programs and cultural transformation strategies.

Organizational Development & Change Leadership:

• Support enterprise-wide change initiatives by equipping leaders with the skills to navigate and lead through organizational changes.
• Apply organizational development frameworks to enhance team effectiveness, cross-functional collaboration, and operational agility towards fulfilling our purpose and realizing our growth ambition.
• Act as a trusted advisor to senior leaders on strategies that promote resilience, adaptability, and a growth mindset.

Performance Engagement Initiatives:

• Foster a positive work environment that promotes diversity, inclusion, and psychological safety.
• Align performance management systems with the desired culture and leadership behaviors.

Collaboration with Stakeholders:

• Partner with HR, business leaders, and other departments to integrate cultural transformation into broader organizational strategies.
• Build strong relationships with key stakeholders to gain support and alignment for culture transformation initiatives.

SKILLS AND EXPERIENCE REQUIRED

Qualifications and Technical Expertise:

• Completed post-secondary education in Adult Education, Human Resources Management, Instructional Design, or Organizational Development, or equivalent experience
• Proven experience in organizational and leadership development, change management, and organizational culture transformation.
• Deep understanding of human behavior and personal transformation, team dynamics, organizational culture dynamics, the factors influencing culture change, and employee engagement.
• Leadership coaching accreditation (PCC level preferred) and experience coaching in an in-house context.
• Knowledge and practical application of various psychometric and other assessment tools.

Attributes:

• Be the living and congruent example of the role while embodying the values and knowledge thereof.
• Have a high level of ownership of ones’ experience combined with low judgement of others.
• Excellent communication, presentation, facilitation and influencing skills to effectively engage stakeholders at all levels.
• Strategic thinking and ability to develop and execute complex plans.
• Executive presence and ability to collaborate with and influence senior leadership.
• Strong analytical skills to assess cultural data and identify areas for improvement.
• Ability to design and deliver impactful leadership programs.
• Hybrid office environment.

WHY WORK AT HOMEEQUITY BANK?

HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility – an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.

We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.

A Dynamic Culture – With People at the Centre

We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee experience has been recognized through awards including Greater Toronto’s Top Employers 2024, Waterstone Canada's Most Admired Corporate Cultures 2022-2023, the Globe and Mail's Report on Business: Canada's Top Growing Companies 2022 (third year since 2019), Canadian's Mortgage Professional (CMP) Top Mortgage Employer 2023 for the third year in a row and Achievers Top 50 Most Engaged Workplaces 2023.

Growth and Opportunities

We provide challenging and rewarding careers in a wide variety of fields. We continuously develop and train our employees through professional growth opportunities and on-the-job training. We also encourage our employees to develop professionally and personally though a series of career developing programs including our Educational Assistance Program, designed to reimburse costs related to professional learning and development.

Celebrating Great Work and People

We believe in an environment that celebrates success, knowledge, leadership, and work that is inspired by our core values. For these reasons, we have created several programs that make it easy for our employees to say ‘great job’ to their colleagues and leaders.

From our Appreciate! Program to the High Five Award Program and President’s Award Program, we recognize professional achievement with a variety of rewards including points towards gift cards, merchandise, and travel experiences, as well as group RRSP/DPSP contributions and more.

Our Community Leadership Program recognizes employees who make a positive impact in their communities through volunteer work with a grant for their charity of choice. Additionally, we provide employees with one paid day off each year to volunteer at their favourite local charity.

The Perks

HomeEquity Bank offers a competitive total rewards package that includes:

• Extended health and dental benefits
• Employee & Family Assistance Program
• Employer-Matched Group Retirement Savings Plan
• Employee Share Investment Plan
• Well-being initiatives including: a wellness account; virtual self-care programs and extended mental health benefits
• Employee corporate discount for GoodLife Fitness

HomeEquity Bank is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Please note that our successful candidate is required to complete a background check.

Stay in the Know

Find out what we’re up to online, and learn more about what makes HomeEquity Bank a great place to work:

Join Us! If you’re ready to build the future of reverse mortgages, we want to hear from you.

• 200 Bay St., Toronto, ON M5J 2J1, Canada