Leader, Quality

Bombardier; Dorval; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Referral bonus

Job summary

Bombardier is seeking a seasoned Leader, Quality to direct supplier quality programs on the production floor and across sites. You will guide a team responsible for supplier non-conformities, CAPA, and continuous improvement initiatives.

The role requires strong leadership, expertise in AS9100/ISO QMS, and the ability to collaborate with operations, engineering, and suppliers to improve conformity and prevent disruptions.

Qualifications

• University degree in a technical field and/or quality management disciplines.
• Minimum of 5 years in management within Quality, Supplier Quality, or Continuous Improvement.
• Strong knowledge of Quality Management Systems (AS9100, ISO, SMS).
• Familiarity with unionized environments and collective agreements is an asset.
• Excellent interpersonal, negotiation, and analytical skills with a structured problem-solving mindset.
• Ability to manage priorities in a fast-paced manufacturing setting.

Responsibilities

• Lead the Completion Supplier Quality Management teams, ensuring alignment with business priorities and operational needs.
• Drive daily execution and a long-term continuous improvement roadmap.
• Supervise and support the team as liaison between supplier corrective action and operations management.
• Collaborate with the Corrective Action Manager to deploy containment strategies and reduce supplier-related disruptions.
• Manage supplier non-conformities, line checks, and quality disclosures on the production floor.
• Coach the team in data gathering, problem definition, 4-blocker prep, and executive presentations.
• Represent Supplier Quality in forums to drive performance improvement and cross-functional alignment.

Skills

Leadership

Quality management

Supplier quality

Continuous improvement

Data analysis

Education

University degree in technical field

Quality management or project management degree

Tools

CATIA

GD&T

Andon

CAPA

Kepner-Tregroe

Job description

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

What are your contributions to the team?

• Lead the Completion Supplier Quality Management teams, ensuring strong alignment with business priorities and operational needs.
• Drive daily execution and team priorities while maintaining a structured long‑term continuous improvement roadmap.
• Supervise and support a team acting as the key liaison between supplier corrective action teams and operations management.
• Partner closely with the Corrective Action Manager to deploy proactive and reactive containment strategies, reducing supplier quality issues related disruptions and non‑standard work.
• Manage supplier non‑conformities, line checks, and quality disclosures directly on the production floor.
• Coach and develop the team in effective data gathering, problem definition, 4‑blocker preparation, and clear executive‑level presentations.
• Represent Supplier Quality in key forums such as Operations Corrective Action Reviews, supplier calls, quality reviews, and weekly, monthly, and quarterly intersite or supplier meetings to drive performance improvement.
• Demonstrate strong leadership, entrepreneurial mindset, project management capability, and a high level of accountability and teamwork.
• Support, mentor, and motivate Supplier Quality Analysts to ensure product conformity and foster a culture of continuous improvement.
• Apply structured problem‑solving methodologies including Six Sigma, Kaizen, and other quality tools to reduce supplier non‑conformities and recurring issues.
• Maintain and continuously develop team competencies while ensuring compliance with internal quality systems, tools, and documentation (QDs, QADs, QAPIs).
• Actively support daily production floor meetings, ensuring clear communication of priorities and consistency across shifts.
• Assist management in collecting data, preparing analyses, and delivering impactful presentations for decision‑making.
• Collaborate cross‑functionally with other departments and suppliers to resolve critical issues and deploy effective containment plans at supplier sites.

How to thrive in this role?

• University degree in technical field, quality management, or project management.
• Minimum of 5 years’ management experience in Quality, Supplier Quality, or Continuous Improvement.
• Strong knowledge of Quality Management Systems in a manufacturing environment (AS9100, ISO, SMS).
• Familiarity with unionized environments and collective agreements (considered an asset).
• Excellent interpersonal, negotiation, and analytical skills.
• Ability to manage time and priorities effectively in a fast-paced setting.
• High standards of ethics, integrity, and accountability, with a positive and solution-oriented mindset.
• Experience or knowledge in supplier audits (process and product).
• Proficient in structured and analytical problem‑solving techniques (Kepner Tregoe is an asset).
• Effective communicator at all levels of the organization.
• Knowledge of quality tools such as Andon, containment, and corrective action methodologies.
• Understanding of technical drawings, GD&T, and CATIA (asset).
• Experience with CAPA processes and cost of poor quality (COPQ) reduction planning.
• Familiarity with aircraft systems and structures.
• Strong skills in statistics and computer software.
• Knowledge of product conformity and certification requirements.
• Understanding of airworthiness regulations.

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Leader, Quality

Primary Location

Administrative Centre (CA)

Organization

Aerospace Canada

Shift

Employee Status

Regular

Referral Amount

$2,000.00

Requisition

15631 Leader, Quality