Lead Visual, Full-TIme, Blvd Leduc, Pottery Barn Kids

Pottery Barn; Brossard; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in home furnishings seeks a Lead, Visual to enhance store operations and customer experience. This role involves supervising daily activities, ensuring operational excellence, and fostering a people-first culture. Ideal candidates will have retail experience and a passion for home design.

Benefits

Generous discounts on all brands

401(k) plan and investment options

Wellness programs

Paid vacations and holidays

Health, dental, and vision insurance

Qualifications

• 1-3 years of retail sales experience.
• Preferred experience in home-related design or visual merchandising.

Responsibilities

• Perform operational functions like opening and closing the store.
• Ensure the store maintains visual standards and cleanliness.
• Provide coaching and training in selling and product knowledge.

Skills

Leadership

Communication

Customer Service

Sales Generation

Job description

We hope you're interested in building a home with us. Even if you don't meet every requirement listed in this job description, we still encourage you to apply.

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our core values include a People First culture, customer focus, quality, shareholder value, integrity, and corporate responsibility.

Overview of the Lead, Visual Role

You will support the management team daily by performing opening and closing routines, supervising store operations to meet financial goals, and ensuring associates deliver World-Class service to our guests. You will handle operational functions within your area of accountability, primarily Sales, to ensure store standards and expectations are met.

1. Perform operational functions such as opening and closing the store, managing register and back-office procedures.
2. Ensure the store maintains visual standards, replenishment, cleanliness, safety, and back-of-house standards during manager-on-duty shifts.
3. Serve as a Selling Captain, modeling sales generation and customer service, prioritizing the customer experience.
4. Utilize selling tools and training resources to educate the team, improve sales skills, and meet business objectives.
5. Provide coaching and training in selling, product knowledge, clienteling, and in-home services.
6. Maintain a respectful and fair environment for all associates, aligned with our People First Philosophy.
7. Demonstrate effective communication, organization, and leadership skills.
8. Motivate and influence others through personal actions and examples.
9. Be physically active, capable of standing, walking, bending, climbing, reaching, and lifting for extended periods.
10. Require 1-3 years of retail sales experience, with preferred shift supervision experience.
11. Preferred experience in home-related design, visual merchandising, or stockroom responsibilities, especially in specialty retail.

Physical Requirements

• Ability to be mobile on the sales floor for extended periods.
• Ability to lift and move medium to large items up to 75 lbs. using proper equipment and safety techniques.
• Full-time associates should have open availability to meet business needs.
• Part-time associates must be available for a minimum of 15 hours weekly, including weekends and holiday seasons.

Our Commitment to Diversity, Equity & Inclusion

We believe that a culture focused on diversity, equity, and inclusion fosters innovation, healthy teams, and superior customer experiences. We aim to create a global culture where everyone can bring their authentic selves to work, and where individual differences are valued and appreciated.

Benefits Just for You

• Generous discounts on all Williams-Sonoma, Inc. brands
• 401(k) plan and other investment options
• Wellness programs supporting physical, financial, and emotional health
• Paid vacations and holidays for full-time employees
• Health, dental, and vision insurance, including benefits for same-sex domestic partners (full-time)

Continued Learning Opportunities

• Individual development plans and career conversations
• Cross-brand and cross-functional career paths
• Online learning through brand-specific resources and WSI University

Note: WSI does not sponsor or facilitate immigration cases now or in the future. This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer, considering qualified applicants with criminal histories in accordance with applicable laws.