Lead Visual, Full-TIme, Blvd Leduc, Pottery Barn Kids

Williams Sonoma; Brossard; On-site; CAD 40,000 - 55,000; Full time

Job summary

Williams Sonoma is seeking a Lead, Visual to support store operations and enhance customer experiences. This role involves supervising associates, maintaining visual standards, and providing training to achieve business goals. Ideal candidates will have retail experience and strong leadership skills, fostering a People First culture.

Benefits

Discounts on Williams-Sonoma, Inc. brands

401(k) and other investment options

Wellness programs supporting physical, financial, and emotional health

Paid vacations and holidays (full-time)

Health, dental, and vision insurance (full-time)

Qualifications

• 1-3 years retail sales experience; shift supervision experience preferred.
• 1-2 years in home-related design, visual merchandising, or stock responsibilities preferred.

Responsibilities

• Perform operational functions: opening and closing the store, register operations.
• Maintain visual standards, cleanliness, safety during manager-on-duty shifts.
• Provide training and coaching in selling and product knowledge.

Skills

Communication

Organization

Leadership

Job description

We hope you're interested in building a home with us. Even if you don't meet every requirement listed in this job description, we still encourage you to apply.

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We prioritize the customer in all our actions, guided by our core values: People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Lead, Visual Role

You will support the management team by performing opening and closing routines, supervising store operations to meet financial goals, and ensuring associates deliver World-Class service to our guests. You will handle operational functions within your area of accountability, primarily sales, to ensure store expectations are met.

Responsibilities

• Perform operational functions: opening and closing the store, register operations, and back-office procedures.
• Maintain visual standards, replenishment, cleanliness, safety, and back-of-house standards during manager-on-duty shifts.
• Serve as a Selling Captain, modeling sales and customer service excellence to inspire associates.
• Use Selling Essentials and training resources to educate the team on products, improve sales skills, and achieve business goals.
• Provide training and coaching in selling, product knowledge, clienteling, and in-home services.
• Foster a fair, respectful environment aligned with our People First Philosophy.

Criteria

• Strong communication, organization, and leadership skills.
• Proven ability to motivate and influence through personal actions and example.
• Physical ability to stand, walk, bend, climb, reach, and lift for extended periods.
• 1-3 years retail sales experience; shift supervision experience preferred.
• 1-2 years in home-related design, visual merchandising, or stock responsibilities preferred.

Physical Requirements

• Mobility on the sales floor for extended periods.
• Ability to lift and move medium to large items up to 75 lbs., using proper equipment and safety techniques.
• Full-time associates should have open availability; part-time associates must work at least 15 hours weekly, including weekends and holidays.

Diversity, Equity & Inclusion

We believe that a culture focused on diversity, equity, and inclusion fosters innovation, healthy teams, and superior customer experiences. We aim to create a global culture where everyone can bring their authentic selves to work, where advancement is based on merit, and individual differences are valued and appreciated.

Benefits

Depending on your role and location, benefits may include:

• Discounts on Williams-Sonoma, Inc. brands
• 401(k) and other investment options
• Wellness programs supporting physical, financial, and emotional health
• Paid vacations and holidays (full-time)
• Health, dental, and vision insurance, including benefits for same-sex domestic partners (full-time)

Continued Learning

We offer:

• Development plans and career conversations
• Annual performance reviews
• Cross-brand and cross-functional opportunities
• Online learning resources and WSI University
• Leadership development programs

Note: This role does not include immigration sponsorship or relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer, considering qualified applicants with criminal histories consistent with applicable laws.