Lead Technician - SCOUT Campers

Natural Factors; Abbotsford; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading outdoor adventure company as a Lead Technician, where you'll play a vital role in delivering top-tier service and shaping a new standard in the camper service industry. With responsibilities ranging from diagnosing repairs to customer installations, you will be part of an innovative team committed to sustainability and craftsmanship. Enjoy a competitive salary and the opportunity to grow your skills in a dynamic retail-service model.

Benefits

Competitive salary

Performance-based incentives

Opportunities for skill growth

Qualifications

• 4+ years of experience in automotive or RV technician roles.
• Strong diagnostic skills and experience in RV maintenance.
• Familiarity with vehicle hitch and wiring installation.

Responsibilities

• Diagnosing, repairing, and maintaining Scout campers and GFC tents.
• Creating personalized build and service experiences for customers.
• Performing propane and 12V electrical system repairs.

Skills

Diagnostic skills

Plumbing

Carpentry

Electrical systems

Education

Red Seal certification

Experience in RV & trailer repair

Job description

About Scout Campers

Scout campers are redefining how adventurers experience the outdoors. With our innovative, lightweight, and off-grid capable campers, we empower people to explore further and live more freely. We believe in crafting experiences, not just products—and we’re launching our first-ever Scout Hub in Abbotsford, BC to deliver on that mission in a whole new way.

We're looking for a skilled and entrepreneurial Lead Technician to play a foundational role in delivering top-tier service, setting new industry standards, and supporting the growth of this exciting new retail-service model.

Position Overview

The Lead Technician is responsible for diagnosing, repairing, and maintaining all Scout campers and GFC tents. Reporting directly to the Director of Experiential Hubs, this position is ideal for a hands-on problem solver with an entrepreneurial mindset who’s ready to grow their skillset while shaping a new standard in the camper service industry.

Key Responsibilities

(Include but are not limited to):

• Creating a personalized and curated build and service experience through customized upfitting tailored to the needs of the customer.
• Troubleshoot and diagnose Scout campers requiring repair and maintenance.
• Deliver and install campers and tents on customer vehicles.
• Collaborate with the production and service teams to ensure pre-delivery inspections (PDIs) and quality standards are met.
• Perform propane and 12V electrical system repairs and maintenance.
• Complete suspension upgrades for customer vehicles.
• Maintain accurate documentation of all repair and installation work.
• Support sales and operations during slower service periods.
• Perform additional duties as assigned by the leadership team.

Qualifications

• 4+ years of experience in automotive or RV technician roles.
• Entrepreneurial spirit to help launch and grow a new style of camper retail and service hub.
• Red Seal certification (preferred but not required).
• RV or automotive maintenance experience (required).
• Experience in RV & trailer repair (an asset).
• Strong diagnostic skills.
• Experience in plumbing, carpentry, or automotive/industrial electrical systems.
• Familiarity with vehicle hitch and wiring installation.
• General home renovation or building experience is a plus.

Expectations & Availability

• Available to work weekends, public holidays, and occasional evening shifts for events.
• Scheduling and availability may vary depending on business needs and leadership direction.
• Willingness to take on additional projects and responsibilities as the business grows.

Why Join the Scout Hub?

• Be at the forefront of a new experiential retail model in the outdoor and adventure industry.
• Help build and scale high-impact community hubs that engage adventurers and elevate the brand.
• Join a passionate, innovative team that values sustainability, craftsmanship, and exploration.
• Enjoy a competitive salary, plus performance-based incentives tied to sales and operational success.

Ready to redefine the outdoor retail and service experience? Apply today.