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Lead, Technical Writer

MongoDB

Canada

Remote

CAD 137,000 - 189,000

Full time

13 days ago

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Job summary

An established industry player is seeking a Lead Technical Writer to guide a talented team in creating world-class documentation for cloud products. This role offers the opportunity to influence the documentation strategy and work collaboratively with various teams to ensure clarity and accuracy in technical content. The ideal candidate will have a passion for mentorship and a strong background in technical writing, along with experience in cloud and database technologies. Join a dynamic environment that values innovation and supports professional growth, making a significant impact in the tech landscape.

Benefits

Flexible Paid Time Off
20 Weeks Fully-Paid Gender-Neutral Parental Leave
Fertility and Adoption Assistance
Mental Health Counseling
Health, Dental, and Vision Benefits
Employee Stock Purchase Program
Registered Retirement Savings Plan (RRSP) with Employer Match

Qualifications

  • Extensive experience in technical writing and team management.
  • Strong critical reading and writing skills are essential.

Responsibilities

  • Lead a technical writing team and manage documentation projects.
  • Collaborate with engineering and product teams for documentation needs.

Skills

Technical Writing
Team Management
Cloud Technologies
Database Technologies
Programming (C++, C#, Java, Python, JavaScript)
Content Planning
Mentorship

Education

Bachelor's Degree in a relevant field

Tools

Documentation Tools

Job description

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Join to apply for the Lead, Technical Writer role at MongoDB

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The MongoDB Documentation team is a group of writers and engineers who develop and maintain the documentation for the MongoDB product family. Our goal is to help our readers successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Product organization and is tightly integrated with the engineering teams responsible for each product. We are hiring a Lead Technical Writer to guide the creation of world-class documentation for MongoDB’s cloud products and cloud architecture recommendations.

You will use your leadership skills to manage and grow a talented team of writers, prioritize and plan documentation projects, and influence the strategic vision for the MongoDB docs. You will use your strong writing and technical skills to guide production of clear and consistent product documentation, architecture recommendations, and tutorials. Your team’s work, along with the three other MongoDB docs teams, support a large global community of new and experienced MongoDB users.

This role will be based remotely in the United States or Canada.

Candidate Profile:

Candidates must have extensive technical writing experience and 2+ years of experience managing a team of technical writers, developer advocates, or other technical communications-focused roles. Beyond that, we are looking for someone who:

  • Is passionate about developing writing expertise on a team through reviews and mentorship
  • Has experience prioritizing and planning documentation projects
  • Works collaboratively with other documentation leaders and writers
  • Grew a technical writing team through interviewing, hiring, and onboarding talented writers
  • Possesses strong critical reading and writing skills
  • Has experience writing content for the software architect persona
  • Has experience with cloud and database technologies
  • Is able to write code for technical examples in at least one programming language (e.g., C++, C#, Java, Python, JavaScript). Comfortable reading and interpreting code.

Position Expectations:

  • Lead a small technical writing team with opportunity for team growth
  • Integrate with a highly collaborative group of documentation leaders to build a strong cross-functional documentation team
  • Work cross-functionally with Engineering, Product, Design, Developer Relations, and Product Marketing to ensure the documentation meets the needs of our users
  • Foster a positive and effective team culture
  • Develop the writing, testing, and technical skills of the team through coaching
  • Contribute feedback to the team through copy review and planning discussions
  • Collaborate with Engineering and Product on the team’s roadmap.
  • Interview and hire talented writers for all areas of the MongoDB Docs team
  • Advocate for users in everything your team produces
  • Produce technically accurate and well-written documentation when time permits

Success Measures:

In 3 months:

  • You've met with all of your team members and are starting to learn their interests, strengths, and areas for development
  • You’ve become comfortable with our toolchain and writing workflow
  • You're getting to know our partners in Engineering and Product Management
  • You’re getting comfortable with participating in intra and inter team discussions
  • You've completed any required technical and leadership training required for the MongoDB Product team

In 6 months:

  • You review your team’s work and are using their writing to learn more about MongoDB Atlas and enterprise architectures
  • You've adapted to our style of writing and instill technical writing best practices in team members’ work
  • You have worked with each team member to develop a growth plan tailored to their career goals
  • You and your manager have discussed your career trajectory and growth opportunities
  • You've developed a working knowledge of the MongoDB server and know who to follow up with when you need to learn more

In 12 months:

  • You're actively guiding the team to produce consistently high quality documentation for enterprise architectures, entire feature sets, complex tutorials, and high level concepts
  • You know how much work your team can manage and are delivering content at a healthy pace
  • You provide expert copy and technical reviews for your team members

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1263117041

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.

MongoDB’s base salary range for this role in Canada is:

$137,000—$189,000 CAD

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Marketing, Public Relations, and Writing/Editing
  • Industries
    Software Development

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