Lead Software Engineer – ServiceNow

TEEMA; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Lead Software Engineer with extensive experience in ServiceNow and asset management software. In this pivotal role, you will manage the full lifecycle of IT assets, ensuring compliance and optimizing software license usage. You will integrate various ServiceNow modules to enhance asset tracking and reporting, while also automating processes to improve efficiency. This is a fantastic opportunity to contribute to a forward-thinking organization that values innovation and efficiency in IT asset management.

Qualifications

• 6+ years of experience with SAMPro and ServiceNow.
• Strong knowledge of IT Asset Management and CMDB.

Responsibilities

• Manage the entire lifecycle of IT assets including procurement and disposal.
• Ensure accurate asset tracking and compliance with vendor agreements.

Skills

SAMPro

ServiceNow

Asset Management

Scrum/Agile methodology

Data Management

Software Audits

Tools

ServiceNow

ITSM

ITOM

Job description

Job Title:Lead Software Engineer – ServiceNow
Job ID:79365
Location:Toronto, Ontario

What you will be doing:

• Manage the entire lifecycle of IT assets, including procurement, deployment, maintenance, and disposal.

• Ensure accurate asset tracking and data management in ServiceNow, from initial request to retirement.

• Manage software licenses, entitlements, and compliance to ensure proper usage and reduce financial risk

• Optimize software license usage, track renewals, and minimize unnecessary expenditures.

• Perform software audits and ensure compliance with vendor agreements.

• Track hardware assets (laptops, servers, network equipment) and ensure accurate records in the ServiceNow platform.

• Coordinate asset procurement, inventory management, and disposal processes.

• Ensure compliance with hardware policies, including warranty and end-of-life management.

• Integrate SAM Pro and HAM Pro modules with other ServiceNow platforms (such as ITSM, ITOM) to provide seamless asset tracking and reporting.

• Automate asset management processes where possible, improving efficiency and accuracy.

• Stay up-to-date with the latest trends and updates related to SAM Pro, HAM Pro, and asset management tools

What you must have:

• 6+years of experience with SAMPro, ServiceNow, and asset management software

• Experience in Analysis, Requirements Gathering, customization of various Servicenow modules as per client requirements including but not limited to Servicenow SAM Pro & HAM, Discovery, Incident Management, Service Catalog, Problem Management, Incident Management, Knowledge Management, HRSD etc

• Analysis/Configuring of Software Asset Management (SAM Pro)

• Analysis/Configuring Hardware Asset Management (HAM)

• Experience with SAM processes and frameworks, including: Procurement, Servicenow Discovery, provisioning, maintenance, and retirement

Strong knowledge of ServiceNow platform, including:

• IT Asset Management

• CMDB

• Discovery

• Procurement and other relevant modules

• Scrum/Agile methodology

• Configuring Human Resources Service Delivery (HRSD)

For more information about TEEMA and to consider other career opportunities, please visit our website atwww.teemagroup.com