Lead Sales Associate - Part-Time - TOMMY HILFIGER

PVH Corp.; Edmonton; On-site; CAD 60,000 - 80,000; Part time

Job summary

Join the iconic TOMMY HILFIGER brand as a Lead Associate in a part-time position. This role involves promoting merchandise, providing exceptional customer service, and ensuring the operational success of the store. Become part of a team dedicated to creating a positive shopping experience while building both brand loyalty and personal connections with customers.

Qualifications

• Must be flexible to work rotating hours, as assigned by management.
• Demonstrate effective written and verbal communication skills.
• Ability to lift a minimum of 40 pounds and stand for long periods.

Responsibilities

• Sell and promote Tommy Hilfiger merchandise while ensuring customer satisfaction.
• Manage store operations by following all policies and procedures.
• Maintain visual presentation standards in the store.

Skills

Customer Service

Communication

Flexibility

Job description

Apply locations Rocky View, AB, Canada time type Part time posted on Posted Yesterday job requisition id R49927

Be part of an iconic story.

TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.

LEAD ASSOCIATE

REPORTS TO : Store Management

SUMMARY : The Lead Associate’s primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The Lead Associate has cash responsibilities and also performs a variety of operational activities as assigned by Store Management.

OVERALL RESPONSIBILITIES

• Consistently provides TH Customer Service to company standard.
• Keep merchandise filled to appropriate levels on sales floor.
• Ensure the store is visually distinctive and appearance impeccably maintained.
• Minimize shortages through proper loss prevention procedures.
• Demonstrates awareness of store sales plans and results.
• Demonstrates awareness of individual contribution to business results.
• Follow all operational policies and procedures.
• Manage time and prioritize tasks.
• Demonstrate effective written and verbal communication skills.
• Attends Take 5 meetings and participates in staff meetings, as required.

CUSTOMER SERVICE RESPONSIBILITIES

• Generate maximum sales potential in accordance with the TH Customer Service standards.
• Builds repeat customer base through excellent data capturing and service.
• Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective selling.
• Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
• Effectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasks.
• Demonstrate effective written and verbal communication skills.
• Manage time and prioritize tasks.

PERSONAL RESPONSIBILITIES

• Represent the TH image through personal and professional appearance.
• Demonstrate professional image and conduct.
• Must be flexible to work rotating hours, as assigned by management.
• Communicate concerns to management.
• Maintain respect of peer group, staff and supervisor.
• Create energy and excitement around shared goals and values and acts with integrity.
• Support all company / management decisions.
• Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.

OPERATIONAL RESPONSIBILITIES

• Adhere to Policies and Procedures.
• Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
• Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.
• Operate all register transactions including that of management (refunds, exchanges, associate sales, post voids, store credits, sale sends, gift cards, cash pulls).
• Authorized to reconcile all media when requested : Count in register tills, count down register tills, safe cash fund secondary verification, audit registers between cashiers.
• Able to lift a minimum of 40 pounds and able to stand for long periods of time.

MERCHANDISING & VISUAL RESPONSIBILITIES

• Ensure consistent and accurate replenishment of product onto the sales floor.
• Comply with visual presentation standards.
• Execute markdowns and re-merchandise, as needed.
• Maintain store organization fixtures / hardware / general cleanliness.

About PVH :

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.

About Us

We are brand builders who focus our passion and creativity to build Calvin Klein and Tommy Hilfiger into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.

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