Lead RV Service Technician

Natural Factors; Abbotsford; On-site; CAD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company at the forefront of the outdoor adventure industry! As a Lead RV Service Technician, you'll play a vital role in delivering exceptional service and setting new standards in camper maintenance. This position is perfect for a hands-on problem solver eager to grow their skills while contributing to an innovative retail-service model. You'll be responsible for diagnosing and repairing RVs, customizing service experiences, and collaborating with a passionate team. Enjoy a competitive salary and the opportunity to make a real impact in a thriving community hub dedicated to exploration and sustainability.

Benefits

Competitive salary

Performance-based incentives

Community engagement opportunities

Innovative team environment

Qualifications

• 4+ years of experience in automotive or RV technician roles.
• Strong diagnostic skills and familiarity with RV repair.

Responsibilities

• Diagnose and repair Scout campers and GFC tents.
• Collaborate with teams for pre-delivery inspections.
• Maintain documentation of repair and installation work.

Skills

Diagnosing and repairing RVs

Customer service

Problem-solving

Electrical system maintenance

Plumbing skills

Carpentry skills

Suspension upgrades

Vehicle hitch installation

Education

Red Seal certification

Experience in RV or automotive maintenance

Job description

About Scout Campers

Scout campers are redefining how adventurers experience the outdoors. With our innovative, lightweight, and off-grid capable campers, we empower people to explore further and live more freely. We believe in crafting experiences, not just products—and we’re launching our first-ever Scout Hub in Abbotsford, BC to deliver on that mission in a whole new way.

We're looking for a skilled and entrepreneurial Lead RV Service Technician to play a foundational role in delivering top-tier service, setting new industry standards, and supporting the growth of this exciting new retail-service model.

Position Overview

The Lead RV Service Technician is responsible for diagnosing, repairing, and maintaining all Scout campers and GFC tents. Reporting directly to the Director of Experiential Hubs, this position is ideal for a hands-on problem solver with an entrepreneurial mindset who’s ready to grow their skillset while shaping a new standard in the camper service industry.

Key Responsibilities

(Include but are not limited to):

• Creating a personalized and curated build and service experience through customized upfitting tailored to the needs of the customer.
• Troubleshoot and diagnose Scout campers requiring repair and maintenance.
• Deliver and install campers and tents on customer vehicles.
• Collaborate with the production and service teams to ensure pre-delivery inspections (PDIs) and quality standards are met.
• Perform propane and 12V electrical system repairs and maintenance.
• Complete suspension upgrades for customer vehicles.
• Maintain accurate documentation of all repair and installation work.
• Support sales and operations during slower service periods.
• Perform additional duties as assigned by the leadership team.
  
  

Qualifications

• 4+ years of experience in automotive or RV technician roles.
• Entrepreneurial spirit to help launch and grow a new style of camper retail and service hub.
• Red Seal certification (preferred but not required).
• RV or automotive maintenance experience (required).
• Experience in RV & trailer repair (an asset).
• Strong diagnostic skills.
• Experience in plumbing, carpentry, or automotive/industrial electrical systems.
• Familiarity with vehicle hitch and wiring installation.
• General home renovation or building experience is a plus.
  
  

Expectations & Availability

• Available to work weekends, public holidays, and occasional evening shifts for events.
• Scheduling and availability may vary depending on business needs and leadership direction.
• Willingness to take on additional projects and responsibilities as the business grows.
  
  

Why Join the Scout Hub?

• Be at the forefront of a new experiential retail model in the outdoor and adventure industry.
• Help build and scale high-impact community hubs that engage adventurers and elevate the brand.
• Join a passionate, innovative team that values sustainability, craftsmanship, and exploration.
• Enjoy a competitive salary, plus performance-based incentives tied to sales and operational success.
  
  

Ready to redefine the outdoor retail and service experience? Apply today.