Lead Rental Technician

Jobtailor

Central Ontario

On-site

CAD 52,000 - 76,000

Full time

14 days+

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Job summary

Jobtailor in Ontario seeks a versatile Equipment Technician to maintain and repair rental fleets across stores and customer sites. You’ll diagnose engines, hydraulics, and electrical systems, perform pre-delivery inspections, and keep fleet records accurate.

You will respond quickly to service requests, coordinate with store teams, and ensure safety, compliance, and on-time repairs. A high school diploma and a valid driver’s license are required, with a customer‑focused approach and strong

Qualifications

Diagnose and repair mechanical, hydraulic and electrical systems on rental equipment.
Read and interpret repair manuals and parts manuals for equipment.
Join and follow safety rules while performing diagnostics and repairs.

Responsibilities

Maintain fleet inventory and ensure GPS on towable equipment is operational.
Complete major repairs for LE fleet in assigned store locations.
Respond to service calls and coordinate parts to facilitate repairs within 24–48 hours.

Skills

Mechanical Repair

Electrical Systems

Hydraulic Systems

Gas Engines

Diesel Engines

Troubleshooting

Load Securement

Technical Manual Reading

Customer Communication

Problem Solving

Adaptability

Team Collaboration

Time Management

Inventory Management

Delivery Trucks

Education

High School Diploma or Equivalent

Valid Driver’s License

Tools

Handheld Technology

Electronic Logging Device (ELD)

Samsara

Delivery Trucks

Tandem Axle Trailers

Job description

Responsible for maintaining a fleet of rental equipment at store and company shop locations, and customer job sites.
Ensure fleet inventory accuracy and GPS system is operational, with 3 points of security on all towable equipment.
Complete major repairs for LE fleet in assigned store locations.
Diagnose, maintain, and repair all components of the equipment/trailer, including gas and diesel engines, hydraulics, electrical systems, fuel systems, and brake systems.
Troubleshoot, diagnose, and order parts within 48 hours of a tool being placed on the Down List.
Notify Regional Rental Manager (RRM) of any delays.
Lead Rental Technicians are responsible for fostering a culture of customer service & support and should GET involved with TRC associates to provide the solutions our rental customers need to successfully complete their projects.
Obtains parts needed for repairs while maintaining timely and accurate parts inventory.
Assists with equipment deployment, deliveries and auctions as required.
Maintain vehicle compliance in accordance with company, provincial regulations and Ministry of Transportation guidelines and maintain & certify accurate Electronic Logging Device (ELD - Samsara), Hours of Service (HOS) driver logs/vehicle inspections and vehicle documentation.
Deploys new equipment to store locations, including performing pre-delivery inspections (PDI), delivering to the store.
Maintains accurate fleet inventory and transfer equipment between locations.
Communicate clearly, both verbal and written, partnering with store TRC associates, teammates, and customers.
Coordinate with RRM to provide training and support to Store TRCs on LE standards operating procedures (SOP) and best practices.
Respond to customer service calls by responding to emails with relevant status updates, coordinating with customer on facilitating repair, and arriving on-site within 24 hours.

Requirements

Highschool Diploma or Equivalent
2 years of relevant work experience
Valid Driver’s License for the province you reside in and good driving record.
Must be 18 year or older.
Must be legally permitted to work in Canada.
Must pass a background check.
Resides within 25 kms of target city or willing to commute to base location.
Working knowledge of handheld technology (ex. smartphone, laptop, tablet, applications, etc.).
Must provide own standard tools used in the trade/craft.
Ability to diagnose and complete advanced mechanical repairs, including engines, hydraulics, and electrical systems.
Ability to read and understand technical repair and parts manuals for equipment, including mechanical, hydraulic, electrical, and other components.
Knowledge of and/or experience driving delivery trucks, towing tandem axle utility trailers and towable construction equipment, operating safely within high traffic or congested city zones and in small areas.
Working understanding of safe load securement, tie downs, and transport.
Ability to adapt to unforeseen circumstances, including weather, traffic, and others.
Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations.
Experience in equipment rental industry, auto/truck mechanic, oil and gas mechanical, light industrial equipment, mechanical/technical aptitude.
Ability to define problems, collect data, establish facts, and draw valid conclusions.

Core Competencies

Demonstrates expertise in diagnosing and repairing mechanical systems, including gas and diesel engines, hydraulics, and electrical systems, while ensuring compliance with safety regulations and maintaining accurate fleet inventory. Strong customer service skills are essential for effectively communicating with clients and coordinating repairs.

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