Lead Quality Assurance Engineer

BitKernel; Vancouver; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

An innovative company is seeking a Video SaaS QA Manager to lead their quality assurance team in developing cutting-edge video streaming solutions. This role involves defining QA strategies, managing a distributed team, and ensuring high-quality software delivery across various platforms. With a focus on collaboration and a dynamic work culture, the company offers opportunities for professional growth in a thriving tech environment. If you're passionate about video streaming technology and eager to make an impact, this position is a perfect fit for you.

Benefits

Access to learning resources

Mentorship opportunities

Team-building activities

Hybrid work flexibility

Qualifications

• 8+ years in software quality assurance, with leadership experience in distributed teams.
• Strong understanding of video streaming technologies and SaaS testing.

Responsibilities

• Lead and mentor a geographically dispersed QA team, ensuring quality standards.
• Develop and implement comprehensive QA strategies and test cases.

Skills

Software Quality Assurance

Video Streaming Technologies

Leadership

Agile Methodologies

Cross-Cultural Communication

Test Automation

SaaS Applications

Performance Testing

Education

Bachelor's degree in Computer Science

Tools

Selenium

JUnit

Appium

JMeter

Gatling

Job description

Direct message the job poster from BitKernel

BitKernel is at the forefront of advanced video streaming solutions, creating a comprehensive suite of secure, end-to-end SaaS products designed to elevate long-form video content delivery across the globe. Founded in 2015, BitKernel provides scalable solutions for operators, media content suppliers, distributors, and creators, making high-quality video accessible anytime, anywhere.

As part of a fast-growing and innovative global industry, we are driven by our mission to build the future of video streaming technology. Now, inspired by Vancouver’s thriving tech scene, we’re establishing our SaaS technology hub in North America and looking for talent to join us on this exciting journey. BitKernel fosters a dynamic culture with a passion for learning, collaboration, and cutting-edge technology, offering vast opportunities for career growth.

Your Role in Shaping the Future of Video Streaming

Position Type: Full-Time, Permanent

What You’ll Do:

We are seeking a highly motivated and experienced Video SaaS QA Manager to lead our QA team and ensure the quality of our cutting-edge video streaming platform. You will be responsible for defining and implementing quality assurance strategies, methodologies, and processes across multiple platforms, including web, mobile (Android & iOS), TV applications, and Progressive Web Apps (PWAs). The ideal candidate has a strong understanding of video streaming technologies, SaaS environments, and experience managing a geographically dispersed QA team across multiple time zones.

Key Responsibilities:

• Lead and mentor a team of QA engineers distributed across different time zones, providing guidance, support, and performance feedback.
• Develop and implement comprehensive quality assurance strategies, plans, and test cases covering functional, performance, security, and usability testing.
• Define and enforce quality assurance standards and best practices across the software development lifecycle.
• Oversee the execution of test cases and analysis of test results, identifying and reporting bugs and defects.
• Collaborate closely with development, product, and operations teams, potentially across different time zones, to ensure timely release of high-quality software.
• Manage testing resources, including hardware, software, and test environments, considering the needs of a distributed team.
• Introduce and implement test automation frameworks and tools to improve testing efficiency and coverage.
• Track and report on key quality metrics, such as defect density, test coverage, and test execution time.
• Stay up-to-date with the latest testing technologies and methodologies.
• Contribute to the continuous improvement of the quality assurance process and methodologies. This includes identifying areas for improvement and implementing changes to enhance efficiency and effectiveness.
• Champion quality throughout the organization, promoting a culture of quality and continuous improvement.
• Effectively manage communication and collaboration within the team and with other stakeholders, taking into account time zone differences and cultural nuances. This includes scheduling meetings, facilitating communication channels, and ensuring clear and timely information dissemination.

Methodology of Testing Process:

• Implement and manage a mixed approach of Agile and Waterfall testing methodologies, adapting to project needs and the distributed team structure.
• Utilize a risk-based testing approach to prioritize critical test areas and optimize testing efforts.
• Employ various testing techniques including exploratory testing, regression testing, performance testing, security testing, and usability testing.
• Implement and manage test automation for efficient and repeatable testing, leveraging the skills and availability of the distributed team.
• Establish clear processes for bug tracking, reporting, and resolution across different time zones.

Required Skills and Experience:

• Bachelor's degree in Computer Science or a related field.
• 8+ years of experience in software quality assurance, with at least 2 years in a leadership role managing distributed teams.
• Demonstrated experience managing and collaborating with international teams across multiple time zones.
• Strong understanding of video streaming technologies and protocols (HLS, DASH, etc.).
• Experience testing SaaS applications and microservices architectures.
• Familiarity with Java/Spring Framework, Redis, MySQL, and other related backend technologies.
• Experience with Kotlin, Kotlin Multiplatform, and Compose is a strong plus.
• Expertise in developing and executing test plans, test cases, and test scripts.
• Experience with test automation frameworks and tools (e.g., Selenium, Appium, JUnit, Espresso, Compose testing library).
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
• Excellent communication, interpersonal, and leadership skills, with a focus on cross-cultural communication and collaboration.
• Experience with performance and load testing tools (e.g., JMeter, Gatling) is a plus.
• Experience with security testing tools and techniques is a plus.

Career Development Opportunities: Access to learning resources, mentorship, and professional growth.

Collaborative Team Environment: Engage in team-building activities and thrive in a creative, supportive workplace.

Great Work Environment: Work from our modern Vancouver office, with hybrid flexibility on Fridays.

Global Opportunities: Join a company with international reach and potential for future travel and team-building abroad.

Take the Next Step in Your Career with BitKernel

If you’re ready to make a meaningful impact and lead the development of a global SaaS streaming platform, we encourage you to apply. BitKernel is committed to fostering a diverse and inclusive workplace, and we welcome candidates from all backgrounds. Your journey to shape the future of video streaming starts here!

As a note, this position is full time in office based in Vancouver, BC, so we are only considering those based locally and eligible to work in Canada.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Quality Assurance
• Industries
• Technology, Information and Internet