Lead Quality Assurance Developer

OpenText; Mississauga; On-site; CAD 92,000 - 139,000; Full time

Job summary

OpenText in Mississauga is seeking a Lead Quality Assurance Engineer to own QA strategy across enterprise programs. You will guide integration, functional, regression, automation validation, performance, and data validation, ensuring testing aligns to business processes and risk.

You will lead teams, drive readiness, and report progress to executives, shaping quality governance and release decisions for complex digital transformation initiatives.

Qualifications

• 8+ years in software QA, including leadership of QA teams, test workstreams, or enterprise testing initiatives across Agile and waterfall models.
• Strong end-to-end methodology across strategy, planning, scripting, execution, defect management, metrics, risk, release validation, and production readiness.
• Hands-on experience with integration testing, test automation, SAP exposure, third-party and internally developed applications, data validation, deployment verification, and release management.
• Leadership and Reporting: ability to influence stakeholders, facilitate decisions, coach teams, manage priorities, and produce executive-ready dashboards, KPI summaries, defect analysis, risk assessments, and release recommendations.
• Tools and Technical Awareness: Expertise with Value Edge and tools such as Azure DevOps, Jira, qTest, TestRail, Confluence, Excel, or Power BI; working knowledge of automation, CI/CD, API testing, version control, build systems, and integrations.
• Preferred Qualifications: Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or equivalent experience; ISTQB, CSTE, Agile, Scrum, or project management certification preferred.

Responsibilities

• Define Test Strategy and Readiness: Create test strategies, plans, entry/exit criteria, traceability, resource plans, test data needs, environment checks, test lab setup, and timelines.
• Lead Test Execution: Monitor progress, drive scope completion, coordinate hands-on testing, resolve blockers, validate enhancements, and confirm user needs are met.
• Manage Value Edge: Maintain test cycles, plans, labs, permissions, group memberships, and project setup/closure activities.
• Own QA Reporting: Report execution progress, pass/fail rates, open/closed defects, severity, aging, coverage, risks, blockers, and release readiness.
• Translate Quality Data: Explain test results, defect patterns, operational risk, customer impact, and deployment readiness for leadership decisions.
• Drive Defect Governance: Facilitate triage, assign priority, support investigation and reproduction, track closure, and elevate critical risks.
• Ensure Traceability: Confirm coverage against requirements, processes, controls, integrations, data flows, and acceptance criteria.
• Improve and Coach: Mentor team members and improve test practices, automation coverage, reporting, reusable assets, governance routines, and lessons learned adoption.

Skills

QA Leadership

Test Strategy

Automation Testing

Azure DevOps

Jira

qTest

TestRail

Confluence

Excel

Power BI

API Testing

CI/CD

Version Control

Education

Bachelor’s degree in Computer Science / Engineering / Information Systems

ISTQB Certification

CSTE Certification

Agile / Scrum Certification

Project Management Certification

Tools

SAP

Job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Your Impact

The Lead Quality Assurance Engineer owns QA strategy, governance, reporting, and execution across enterprise programs. This role leads teams through integration, functional, regression, end-to-end, performance, data validation, release readiness, and production validation while ensuring testing aligns to business processes, risk, and operational outcomes.

Leadership Competencies

Strategic Thinking: Aligns QA priorities to business risk and release readiness. Influence: Translates quality metrics into leadership insight and drives cross-functional alignment. Team Leadership: Sets direction, removes blockers, and coaches disciplined execution. Decision Quality: Uses data and business impact to guide escalation and go/no-go recommendations.

What The Role Offers

• Strategic QA Leadership: Own QA strategy, quality gates, and risk-based testing aligned to business priorities, release scope, and operational readiness.
• Business Process Expertise: Review requirements, specifications, and designs; understand processes, integrations, data flows, and user journeys to validate business outcomes.
• End-to-End Test Leadership: Lead planning and execution across integration, functional, regression, automation validation, performance, data validation, cutover, and production readiness.
• Team Governance: Direct QA analysts, testers, automation resources, developers, vendors, and business partners by setting priorities, clarifying scope, and removing blockers.
• Executive Communication: Provide clear status, risks, metrics, and readiness recommendations to program leadership, business stakeholders, and sponsors.

Major Responsibilities

• Define Test Strategy and Readiness: Create test strategies, plans, entry/exit criteria, traceability, resource plans, test data needs, environment checks, test lab setup, and timelines.
• Lead Test Execution: Monitor progress, drive scope completion, coordinate hands-on testing, resolve blockers, validate enhancements, and confirm user needs are met.
• Manage Value Edge: Maintain test cycles, plans, labs, permissions, group memberships, and project setup/closure activities.
• Own QA Reporting: Report execution progress, pass/fail rates, open/closed defects, severity, aging, coverage, risks, blockers, and release readiness.
• Translate Quality Data: Explain test results, defect patterns, operational risk, customer impact, and deployment readiness for leadership decisions.
• Drive Defect Governance: Facilitate triage, assign priority, support investigation and reproduction, track closure, and elevate critical risks.
• Ensure Traceability: Confirm coverage against requirements, processes, controls, integrations, data flows, and acceptance criteria.
• Improve and Coach: Mentor team members and improve test practices, automation coverage, reporting, reusable assets, governance routines, and lessons learned adoption.

What You Need To Succeed

• Experience: 8+ years in software QA, including leadership of QA teams, test workstreams, or enterprise testing initiatives across Agile and waterfall models.
• Testing Depth: Strong end-to-end methodology across strategy, planning, scripting, execution, defect management, metrics, risk, release validation, and production readiness.
• Enterprise Application Expertise: Hands-on experience with integration testing, test automation, SAP exposure, third-party and internally developed applications, data validation, deployment verification, and release management.
• Leadership and Reporting: Ability to influence stakeholders, facilitate decisions, coach teams, manage priorities, and produce executive-ready dashboards, KPI summaries, defect analysis, risk assessments, and release recommendations.
• Tools and Technical Awareness: Expertise with Value Edge and tools such as Azure DevOps, Jira, qTest, TestRail, Confluence, Excel, or Power BI; working knowledge of automation, CI/CD, API testing, version control, build systems, and integrations.
• Preferred Qualifications: Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or equivalent experience; ISTQB, CSTE, Agile, Scrum, or project management certification preferred.

One Last Thing

OpenText is more than a corporation—it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention. Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation:

At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range:

92300 - 138500 CAD per annum; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure:

As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.