Lead, Professional Development and Training

RBC; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading Canadian bank in Montreal seeks a Professional Development and Training Lead to drive employee training and professional growth. The ideal candidate must be bilingual in English and French and possess excellent communication skills. You will collaborate with a dynamic team to create and evaluate training programs that align with organizational goals. Join us to make a significant impact while working in a high-performing culture.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

Opportunities for professional development

Qualifications

• Experience managing Estate, Trust and Incapacity accounts end to end preferred.
• Strong PC skills including knowledge of Microsoft Office.
• Education in adult learning is a bonus.

Responsibilities

• Assist in planning, executing and delivering training material.
• Act as a resource for training needs as a subject matter expert.
• Evaluate employee performance based on training outcomes.

Skills

Bilingualism (English and French)

Excellent presentation and communication skills

Ability to work effectively with others

Excellent organization skills

Education

STEP TEP designation

Tools

Microsoft Office applications

Video software for training tutorials

Job description

Job Summary

Job Description

What is the opportunity?

Royal Trust is dedicated to fostering a culture of continuous learning and growth. We believe that investing in our employees’ training and professional development is key to driving success. This is an opportunity for you to join a dynamic team and help shape the future of our workforce. As a Professional Development and Training Lead you will assist and work closely with a Senior Manager and the broader professional development team in the design, implementation, delivery and evaluation of comprehensive training programs and initiatives that are aligned with organizational goals; devised to enhance skills, boost performance, foster a culture of continuous learning; and effectively support professional growth and career advancement.

What will you do?

Assist a Senior Manager and collaborate with the broader professional development team to:

• Plan, execute, and deliver practical training material via various delivery methods (e.g., virtual, in-person, video tutorials, handbooks, job aids, PowerPoint decks, etc.)
• Create and deliver practical training components of the learning curriculum
• Liaise with various teams across the country to establish best practices and create and deliver supporting content and guides
• Develop, design, and seamlessly deliver program materials
• Establish and deliver practical training to new and existing employees in your capacity as a subject matter expert (SME)
• Be the “go to” person for the regions for practical training needs, including acting as mentor and coach to new and existing staff
• Identity training and accreditation needs and priorities nationally
• Gather data on training effectiveness, employee engagement and skills development
• Assess the effectiveness of training programs through collection of feedback and analysis
• Evaluate employee performance based on training outcomes to include developing standardized evaluation tools and analysis
• Develop the strategic vision for professional development and training programs
• Ensure that training delivery and initiatives align with strategic organizational objectives
• Act as a resource to the broader Royal Trust team to leverage any Royal Trust-specific field/estate and trust industry knowledge.

What do you need to succeed?

Must-have

• Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.
• Excellent presentation and communication skills
• Ability to work effectively with others.
• Able to work under pressure to meet deadlines.
• Excellent organization skills and attention to detail is mandatory.
• Industry knowledge – STEP TEP designation

Nice-to-have

• Experience managing Estate, Trust and Incapacity accounts end to end
• Knowledge of Common and Civil Law
• Education in adult learning
• Strong PC skills including Microsoft Office applications including video software for the creation of training tutorials.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

WMRT

Job Skills

Audits Compliance, Communication, Curriculum Development, Develop Training Programs, Ethical Business, Information Capture, Internal Controls, Training and Development, Training Delivery, Training Programs

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

MONTRÉAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-28

Application Deadline:

2025-08-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.