Lead Product Manager - Trust and Safety (Remote - Canada)

Yelp; Toronto; Remote; CAD 124,000 - 269,000; Full time

Job summary

A leading technology company in Canada is seeking a Lead Product Manager for its Trust & Safety team. The role focuses on leveraging AI and machine learning to enhance review recommendation systems and ensure compliance with regulations. The successful candidate will collaborate with cross-functional teams and lead innovative solutions to combat fake reviews and maintain account integrity. This remote position offers an attractive salary and the chance to make a significant impact in a high-profile area.

Benefits

Potential bonuses

Stock options

Fully remote work

Qualifications

• 5+ years in product management, with 3 years in ML/AI.
• Successful experience in Trust & Safety and fraud detection.
• Knowledge of global regulations is a plus.

Responsibilities

• Define and execute roadmap for AI/ML spam detection.
• Collaborate with Legal on regulatory requirements.
• Utilize data to evaluate threats and product performance.

Skills

Stakeholder Management

Analytical Skills

Communication

Data Driven

Education

5+ years in product management

Experience in ML / AI systems

Knowledge of online platform regulations

Job description

Lead Product Manager - Trust and Safety (Remote - Canada)

Join to apply for the Lead Product Manager - Trust and Safety (Remote - Canada) role at Yelp

Overview

Yelp’s Trust & Safety team is seeking a Lead Product Manager to lead efforts in our Review Recommendation System and global compliance initiatives. You will play a key role in defending against fake reviews and deceptive behavior, and in ensuring compliance with regulations across multiple jurisdictions. This is a high-impact, remote role open to applicants across Canada.

Responsibilities

• Define and execute the roadmap for AI / ML / LLM-powered spam detection, review recommendation, and account integrity systems.
• Partner with Legal to interpret and implement regulatory requirements such as DSA, CPRA, etc.
• Collaborate with cross-functional teams to align strategies and deliver impactful solutions.
• Utilize data and experimentation to evaluate threats and measure product performance.
• Communicate progress and trade-offs to stakeholders and leadership.
• Represent the Trust & Safety team as a subject matter expert.

Qualifications

• 5+ years in product management, with at least 3 years in ML / AI systems; LLM experience is a plus.
• Proven success in Trust & Safety, content moderation, fraud detection, or recommendation systems.
• Strong stakeholder management and communication skills.
• Data-driven with strong analytical skills.
• Knowledge of global online platform regulations is advantageous.

Benefits & Compensation

• Salary range : $124,000 - $269,000 annually, plus potential bonuses, stock, and benefits.
• Fully remote work across Canada.

Additional Information

Yelp values diversity and is an equal opportunity employer. We provide accommodations for applicants with disabilities. For inquiries, contact [e-mail].

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