Lead Performance Engineer Testing (Hybrid)

Citi; Mississauga; Hybrid; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Lead Performance Engineer to spearhead Non-Functional Testing initiatives in a hybrid work environment. This role offers the chance to collaborate with diverse teams, optimize applications, and implement cutting-edge performance engineering solutions. With a focus on continuous improvement, you will manage a global team, develop standards, and ensure adherence throughout the software development lifecycle. If you are a seasoned professional with a passion for innovation and problem-solving, this is an exciting opportunity to make a significant impact in the financial sector.

Qualifications

• 15+ years of IT Testing experience required.
• Expertise in performance engineering and testing tools.

Responsibilities

• Lead Non-Functional Testing initiatives and product rollouts.
• Manage multiple teams and ensure process consistency.

Skills

Performance Engineering

Observability

Resiliency

Agile Methodologies

Communication Skills

Education

Bachelor’s Degree

Master’s Degree

Tools

Jira

App Dynamics

LoadRunner

Performance Center

OpenShift

Kubernetes

Job description

Lead Performance Engineer Testing (Hybrid)

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Overview of the Role

Citi, the leading global bank, has approximately 200 million customer accounts and operates in more than 160 countries. We provide a broad range of financial products and services including consumer banking, credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value responsibly and in our clients’ best interests. Our Enterprise Operations & Technology teams are tasked with maintaining the bank’s safety, managing resources, designing digital architecture, and ensuring excellent customer experiences. We are committed to diversity and fostering an environment of respect, meritocracy, and opportunity. If you are an innovative problem solver seeking growth, join us.

The Non-Functional and Performance Lead manages teams and integrates industry expertise within a defined area. This role involves setting standards, understanding how areas integrate, and contributing to the overall function. Responsibilities include planning, budgeting, policy formulation, and managing a team, including performance evaluations, hiring, and disciplinary actions.

Responsibilities

• Lead initiatives related to Non-Functional Testing (NFT) and product rollout, collaborating with technology, support, and user teams to design testing strategies and build observability and monitoring capabilities.
• Manage multiple teams or a functional area.
• Resolve complex issues and analyze organizational trends for process improvements.
• Develop standards and ensure adherence throughout the software development lifecycle.
• Implement methods for estimating costs, efforts, and milestones; promote continuous process improvements.
• Ensure process consistency and quality; conduct application profiling, performance tuning, and bottleneck analysis.
• Collaborate with stakeholders to deliver performance engineering solutions for critical banking products.
• Evaluate team performance and make decisions regarding promotions, pay, and terminations.
• Manage budgets, project estimates, and resource prioritization.
• Lead people management, mentoring, and career development for a global team.
• Identify infrastructure capacity needs and handle day-to-day staff issues.
• Perform other duties as assigned, ensuring compliance and risk management.

Qualifications

• 15+ years of IT Testing experience.
• Expertise in performance engineering, observability, resiliency, and testing tools.
• Ability to identify bottlenecks and optimize applications.
• Knowledge of software development and testing methodologies, including Agile.
• Strong communication, persuasion, and influence skills.
• Experience with tools like Jira, App Dynamics, LoadRunner, Performance Center, and technologies such as OpenShift and Kubernetes.

Education

• Bachelor’s degree required; Master’s preferred.