Lead, Performance and Accountability

Ontario Health | Santé Ontario; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

Ontario Health is looking for a Lead in Performance and Accountability to oversee funding agreements with hospitals and healthcare facilities. This role involves developing innovative funding models and ensuring equitable access to healthcare services. Ideal candidates will possess strong leadership skills and a background in health administration.

Benefits

Fully paid medical, dental and vision coverage

Health care spending or wellness spending account

Three personal days and two float days annually

Three weeks’ vacation to start, increasing to four weeks after two years

Collaborative values-based team culture

Wellness program

Qualifications

• Three to five years of related healthcare experience.
• Experience working with clinical experts and health care administrators.
• Proven track record leading complex large-scale projects.

Responsibilities

• Manage funding relationships and oversee funding agreements.
• Develop and deliver analysis, reports, and business cases.
• Collaborate with partners and stakeholders on contractual matters.

Skills

Project Management

Stakeholder Engagement

Data Analysis

Communication

Critical Thinking

Education

Undergraduate degree in Health Administration or Business Administration

Master's degree in Health Administration or Business Administration

Tools

Microsoft Office

Job description

Join to apply for the Lead, Performance and Accountability role at Ontario Health | Santé Ontario

Join to apply for the Lead, Performance and Accountability role at Ontario Health | Santé Ontario

To obtain a French translation of the following job posting, please email [e-mail]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values : integrity, inspiration, tenacity, humility and care.

To obtain a French translation of the following job posting, please email [e-mail]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values : integrity, inspiration, tenacity, humility and care.

What Ontario Health offers :

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type :

• Fully paid medical, dental and vision coverage from your first day
• a health care spending or wellness spending account
• three personal days and two float days annually
• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years
• a collaborative values-based team culture
• a wellness program
• a hybrid working model
• participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

Here Is What You Will Be Doing

The Performance and Accountability team plays a critical role in managing Ontario Health’s funding relationships with hospitals and healthcare facilities across the province. This includes developing, issuing, and overseeing funding agreements, as well as supporting non-funding agreements such as data sharing and software service contracts.

As a Lead, you will collaborate with clinical and non-clinical teams, Ontario Health Regions, and key partners in Finance, Legal, Privacy, Analytics, and Informatics to manage a robust contract framework that enables the distribution of over $3.5 billion in funding annually. You will also contribute to the implementation and operationalization of innovative, evidence-informed funding models that support a sustainable healthcare system.

This is a dynamic opportunity to apply your leadership, coordination, and stakeholder engagement skills to help ensure equitable, timely, and appropriate access to healthcare services for Ontarians.

Role

As system partners, the Sector Capacity and Performance Portfolio plays a key role in strengthening Ontario’s healthcare system by advancing high-quality, equitable care through the following initiatives :

• Development, implementation and operationalization of funding policy and innovative funding models, with the goal of aligning the funding with overall program goals and leveraging it to drive value and performance in the system.
• Development, issuance and management of agreements that align system goals and funding to drive strong system accountability.
• Standardization and implementation of best practice for performance management across the province - including a coordinated approach to target setting, monitoring, and escalation to support quality improvement and accountability.
• Coordination of engagement between regional teams and the OH provincial programs (including Regional Cancer Programs), thereby facilitating effective, streamlined collaboration for system improvement.

Here Is What You Will Need To Be Successful

• Concurrently lead the ongoing management of several large, complex hospital / facility funding agreements, including planning and implementing initial allocations, in-year reallocations, year-end settlements, etc.
• Lead ongoing funding operations related to health service funding models.
• Work in close collaboration with other organizational partners to ensure contracts are developed and issued in a timely manner, and without error and to support operational / project needs.
• Proactively identify and escalate risks and issues to timely contract issuance and provide thorough and practical recommendations to management to mitigate risks and resolve issues. Ensure interdependencies are recognized and addressed in a streamlined fashion.
• Understand, interpret and clearly communicate complex data analysis and results related to treatment / service volumes, funding, performance against program expectations and reporting requirements, etc. to all levels of stakeholders.
• Consulting with OH programs on strategies to address performance challenges with facilities and regional stakeholders.
• Flagging performance concerns through regular monitoring of performance data and supporting OH programs to escalate issues appropriately.
• Develop and deliver analysis, reports, business cases, methodology documents, communications, presentations, briefing notes and research publications, as necessary for internal and external stakeholders.
• Lead initiative / project-related meetings and ensure achievement of deliverables by actively tracking action items and ensuring follow-up and completion.
• Act as a primary liaison and subject matter expert on specific funding agreements, allocations, and settlements for both internal and external stakeholders.
• Support initiatives / projects to develop quality improvement and process improvement strategies and foster implementation.
• Supports the team’s commitment to respect equity, inclusion, diversity and anti-racism.
• Work in a self-directed manner, providing leadership and mentorship to junior staff.
• Perform cross-functional tasks and / or other duties within the Performance and Accountability department

Education And Experience

• An undergraduate degree in Health Administration, Business Administration or other relevant field is required
• A Master’s degree in Health Administration, Business Administration, or other relevant field is considered an asset.
• At least three to five years of related healthcare experience, or an equivalent combination of education and experience.
• Proven track record leading / supporting complex large-scale projects preferably in a health care environment.

Knowledge And Skills

• Experience working with clinical experts and health care administrators.
• Experience with contract management, financial analysis and health service funding models is considered an asset.
• High level of proficiency with Microsoft Office applications including Word, Excel, PowerPoint, Project, SharePoint and MS Teams.
• Superior attention to detail, organization and time management skills.
• Strong critical and analytical thinking and problem-solving skills.
• Outstanding communication skills, especially with respect to written communications and presentations.
• Highly productive and motivated, capable of quality output and able to multitask and prioritize assignments to meet timelines and manage competing priorities.
• Demonstrated ability to work as a member of a dynamic team within a fast-paced environment, using sound judgement.
• A desire to learn and take on new opportunities.
• Must be team-oriented, possess a positive attitude, and be committed to organizational health, culture, and values.

Location : Ontario (currently hybrid; subject to change)

LN-AH1

Employment Type

Permanent Full time

N / A

Salary Band

Band 6

External Application Deadline Date

July 17, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [e-mail] and a member of the team will connect with you within 48 hours.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Human Resources

Hospitals and Health Care

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Lead Performance And Accountability • Toronto, ON, Canada