Lead, Network Services

Northern Health; Prince George; On-site; CAD 88,000 - 112,000; Full time

Job summary

Northern Health seeks a Lead for Network Services to enhance technology and processes. This role involves team management, engagement with provincial counterparts, and ensures lifecycle management of network services. Enjoy a supportive environment with excellent benefits in Prince George, a vibrant community.

Benefits

Comprehensive benefits including extended health/dental

Four weeks of vacation after one year

Financial support for moving expenses

Employer-paid training and leadership development

Access to outdoor activities

Qualifications

• 5-7 years of related experience in IT, networking, and telecommunications.
• 2 years of supervisory experience.

Responsibilities

• Developing, implementing, and adopting new Network Services.
• Managing a team of Analysts and Senior Analysts.

Skills

Interpersonal Skills

Communication Skills

Logical Thinking

Attention to Detail

Self-Motivation

Education

Bachelor's degree in computer science

ITIL Foundation Certificate

Tools

SharePoint

Job description

Position Summary

If you are looking for friendly, supportive staff, and work-life balance, this may be the opportunity to advance your career.

The Lead, Network Services, is responsible for developing, implementing, and adopting new and existing Network Services, technology, processes, and procedures at Northern Health (NH). This includes engagement and alignment with provincial counterparts and service providers. The incumbent manages a team of Analysts and Senior Analysts responsible for the lifecycle management of network services and infrastructure.

Starting salary ranges from approximately $88,990 to $111,237, based on education, training, experience, and comparable positions.

Prince George

Prince George is the hub of business, education, health, and culture in northern British Columbia, serving a rural population of about 300,000. The region's economic growth and diversification create excellent opportunities for investors, employers, and employees. The city offers affordable housing, land prices, transportation costs, and one of the lowest costs of living for cities of its size in the province. Wages are above provincial averages, supporting a high standard of living in one of BC's most beautiful regions. With a population of approximately 82,300 and serving nearly 320,000 people, Prince George is situated at the confluence of the Fraser and Nechako rivers. It is home to the University of Northern British Columbia, Canada's Green University. The community is warm, friendly, diverse, and vibrant. For more information, explore what Prince George has to offer.

What Northern Health has to offer you

• Comprehensive benefits including extended health/dental and a municipal pension plan for full-time and part-time employees. Casuals can opt to pay for benefits.
• Four weeks of vacation after one year of continuous service.
• Financial support for moving expenses for eligible positions.
• Employee referral program.
• Employer-paid training and leadership development opportunities.
• Access to outdoor activities and short commutes.
• Loan Forgiveness Programs through federal and BC government for eligible professions.

Application Requirements

Upload the following documents as part of your application:

• Registration number (if part of a regulated profession).
• Supporting documents related to education/qualifications, such as program certificates, diplomas, transcripts, etc.
• It is recommended to include a cover letter and resume.

International Applicants

Before applying, please review the steps on our Northern Health careers page.

Qualifications

• Bachelor's degree in computer science plus 5-7 years of related experience in IT, networking, and telecommunications in a complex enterprise environment, and 2 years of supervisory experience, or an equivalent combination of education, training, and experience.
• ITIL Foundation Certificate; ITIL Managing Professional preferred.
• Cisco and Juniper certifications preferred.
• Valid BC Class 5 Driver's license.

Skills and Abilities

• Strong understanding of business and clinical processes.
• Broad knowledge of enterprise networks and ITIL Service Management processes.
• Experience with Service Management practices, process development, and documentation.
• Commitment to organizational improvement and excellence.
• Excellent interpersonal, listening, and communication skills.
• Logical thinking and attention to detail.
• Self-motivated and able to prioritize in high-pressure environments.
• Knowledge of SharePoint and Service Management tools.
• Ability to manage stress positively and establish effective working relationships.
• Physical ability to perform job duties.

Who We Are

Northern Health covers nearly 600,000 sq km, offering services in over two dozen communities and 55 First Nations communities. We provide hospital and community health services for a population of 300,000. With over 7,000 staff, we deliver exceptional healthcare through hospitals, long-term care facilities, public health units, and specialized offices. Join us to explore a variety of career opportunities in our region.