Lead IT Project Manager

OpenText; Richmond Hill; On-site; CAD 92,300 - 138,500; Full time

Job summary

OpenText is hiring a Lead IT Project Manager to lead complex, cross-functional IT projects from initiation through closure. You will own the integrated project plan, governance cadence, risk and issue management, and stakeholder communications to deliver defined business outcomes.

Responsibilities include developing charters, plans, milestones, and governance structures; coordinating cross-functional teams and vendors; and driving continuous delivery improvements aligned with strategic

Qualifications

• 8+ years of progressive project management experience.
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• Experience managing complex, cross-functional IT projects in a matrixed enterprise environment.
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• Well-versed in Waterfall, Agile, and hybrid delivery approaches; PMI/PRINCE2/ITIL an asset.

Responsibilities

• Lead complex IT projects from initiation through deployment and closure within scope, schedule, budget, and quality expectations.
• Translate portfolio priorities and business needs into project charters, delivery plans, milestones, dependencies, and governance structures.
• Coordinate cross-functional teams and partners to drive execution and resolve blockers.
• Develop integrated project plans, manage governance artifacts, and ensure scope and benefits are well defined.

Skills

PM experience

Cross-functional

Stakeholder mgmt

PMP

Agile

Waterfall

Communication

Travel

Education

Bachelor's degree

Job description

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Your Impact

The Lead IT Project Manager is an experienced project delivery leader responsible for managing complex, cross-functional IT projects from initiation through closure. This role owns the integrated project plan, governance cadence, risk and issue management, stakeholder communication, and delivery transparency required to achieve defined business outcomes. Working closely with Portfolio Managers, sponsors, Domain Leads, Enterprise Architects, technical teams, and business stakeholders, the Lead IT Project Manager translates business intent into an executable delivery approach, ensuring scope, schedule, budget, dependencies, and benefits are clearly defined, governed, and actively managed.

What The Role Offers

Strategic Project Leadership

• Lead complex IT projects from initiation through deployment and closure, ensuring delivery within approved scope, schedule, budget, and quality expectations.
• Translate portfolio priorities, sponsor objectives, and business needs into clear project charters, delivery plans, milestones, dependencies, and governance structures.
• Coordinate cross-functional teams and delivery partners to drive execution, resolve blockers, and maintain alignment with business and technology objectives.

Project Governance, Planning & Controls

• Develop and maintain integrated project plans, including workstreams, milestones, dependencies, resource assumptions, financial tracking, and delivery constraints.
• Apply PMO methodology and Project Navigator practices to ensure required documentation, approvals, decision logs, change controls, and governance artifacts are complete and current.
• Manage project scope through structured planning, baseline control, impact assessment, and change management discipline.
• Support benefits definition and tracking by partnering with requestors and sponsors to clarify expected outcomes, success measures, and business value.

Project Reporting, Risk & Issue Management

• Maintain accurate project status, health indicators, risks, issues, actions, decisions, financials, and schedule information in the approved system of record.
• Prepare clear, decision-oriented reporting for sponsors, Portfolio Managers, SteerCo forums, and senior stakeholders, highlighting delivery progress, risks, dependencies, and required actions.
• Proactively identify risks and issues, develop mitigation plans, elevate appropriately, and drive timely resolution across business and technical teams.

Stakeholder Engagement & Communication

• Serve as the primary project delivery contact for sponsors, Domain Leads, technical teams, business stakeholders, vendors, and PMO leadership.
• Facilitate project meetings, workshops, governance forums, and SteerCo discussions to maintain alignment, clarify decisions, and manage expectations.
• Communicate complex project information in a concise, audience-appropriate manner, ensuring stakeholders understand progress, risks, decisions, trade-offs, and next steps.

Delivery Leadership, Mentorship & Continuous Improvement

• Lead without direct authority by creating accountability, building trust, and enabling collaboration across cross-functional project teams.
• Mentor Project Managers and Project Coordinators by sharing delivery practices, governance expectations, lessons learned, and practical project management guidance.
• Drive continuous improvement by capturing lessons learned, identifying process gaps, and contributing to PMO standards, templates, reporting practices, and tool adoption.

AI-Enabled Project Delivery

• Use AI-enabled tools to improve project planning, meeting preparation, action tracking, status reporting, risk identification, and delivery insights.
• Apply AI responsibly within organizational governance, data protection, and security expectations, ensuring outputs are validated and used to support—not replace—sound project judgment.
• Promote practical adoption of AI-assisted project management practices that improve productivity, consistency, visibility, and decision-making across project teams.

What Do You Need To Succeed

• Bachelor’s degree in IT, Business, Engineering, Project Management, or a related field preferred; equivalent education and experience considered.
• 8+ years of progressive project management experience, preferably managing complex, cross-functional IT projects in a matrixed enterprise environment.
• Proven ability to deliver large or complex projects involving multiple stakeholders, technical teams, vendors, dependencies, risks, and competing priorities.
• Strong knowledge of project lifecycle management, governance, change control, risk and issue management, financial tracking, project reporting, and stakeholder communication.
• Well-versed in Waterfall, Agile, and hybrid delivery approaches; experience with project management methodologies such as PMI, PRINCE2, ITIL, or equivalent is an asset.
• PMP certification required; PgMP, PMI-ACP, ITIL, or other relevant certifications considered an asset.
• Advanced communication, facilitation, analytical, organizational, and problem-solving skills, with the ability to influence across business and technical audiences.
• Proficient in Microsoft Office Suite, Microsoft Teams, project planning tools, PPM/reporting platforms, and collaboration technologies.
• Ability to work independently, manage ambiguity, adapt to shifting priorities, and travel between sites as required.
• Interest in AI learning and practical application of AI-enabled tools to improve planning, reporting, risk visibility, project controls, and delivery outcomes.
• Experience leading complex infrastructure projects, supported by a practical understanding of networking, data center, and cloud technologies is considered an asset.

One Last Thing

OpenText is more than just a corporation, it’s a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us in our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don’t just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [e-mail]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: 92,300 - 138500 CAD per annum; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.