Lead Interior Design Consultant & Program Lead

Sundays-Company-; Vancouver; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive salary + bonus

Health, dental, and vision benefits

Three weeks vacation

Product discounts

Collaborative, design-driven team

Job summary

Sundays is seeking an Interior Design Specialist to lead our new Design Consultation Program across Sundays, HETTA, and Moe's Home showrooms and online channels. Reporting to the Director of Retail, you will design standards, train staff, and ensure a consistent omnichannel experience.

You will deliver personalized consultations, create mood boards and space plans, and collaborate with Marketing, Trade, E-commerce, and Leadership to elevate the customer journey in Vancouver showrooms.

Qualifications

• 5+ years in interior or residential design.
• Expertise in residential interiors, space planning, and styling.
• Experience leading customer consultations and developing new programs, processes, or customer experiences.
• Proficiency with SketchUp, Homestyler, Adobe Creative Suite, Canva, or similar design software.
• Excellent communication, presentation, relationship-building, project management, and organizational skills.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Lead and roll out the Design Consultation Program across Sundays, HETTA, and Moe's Home retail showrooms and online channels.
• Develop and continuously improve consultation standards, customer journeys, SOPs, workflows, templates, and scalable processes.
• Monitor program performance through customer feedback and business insights, driving continuous improvement.
• Deliver personalized design consultations for showroom and online customers, supporting projects from single-room updates to full-home furnishing solutions.
• Conduct consultations in person and virtually; create mood boards, space plans, furniture layouts, floor plans, styling recommendations, product selections, and 3D visualizations where appropriate.
• Train, coach, and support Retail Brand Ambassadors (Design Consultants) while partnering with Showroom Managers to ensure consistent execution.
• Develop training resources covering customer discovery, space planning, furniture layouts, colour and material coordination, styling, mood boards, and design storytelling.
• Establish referral pathways between Design Consultants and the Interior Design Specialist based on project scope.
• Provide ongoing coaching to embed Design Consultations into the retail experience.

Skills

Project management

Design consultations

Client relations

Residential design

Multi-project management

Presentation skills

Collaboration

Entrepreneurial mindset

Tools

SketchUp

Homestyler

Adobe Creative Suite

Canva

Job description

Sundays is seeking an Interior Design Specialist to lead our new Design Consultation Program across Sundays, HETTA, and Moe's Home showrooms and online channels. Reporting to the Director of Retail, you will design standards, train staff, and ensure a consistent omnichannel experience.

You will deliver personalized consultations, create mood boards and space plans, and collaborate with Marketing, Trade, E-commerce, and Leadership to elevate the customer journey in Vancouver showrooms.