Lead HR Business Partner - Canada

PetSmart; Burlington; Hybrid; CAD 100,000 - 130,000; Full time

Benefits offered by this job

Bring your pet to work

On-site dog park

Comprehensive benefits package

Volunteer opportunities with PetSmart Charities

Job summary

A leading pet care company is seeking a Lead HR Business Partner to oversee HR initiatives in Canada. This role involves strategic partnership with senior leaders, championing talent and organizational development, and managing change. Required qualifications include 5-10 years of experience in HR, preferably with executive-level support, and a Bachelor’s degree in a related field. The position offers a hybrid work environment and a commitment to fostering an inclusive workplace culture.

Qualifications

• 5-10 years of experience supporting executive-level stakeholders in an HR generalist capacity.
• CHRP or CHRL certificate preferred.
• Equivalent combinations of education and experience may satisfy the minimum requirements.

Responsibilities

• Provide strategic HR support to senior leaders and the Canada field region.
• Champions cultural transformation to create an inclusive workplace.
• Facilitate development and team-building sessions for new and existing leaders.

Skills

Business partnership and strategic thinking

Talent management

Performance management

Strong prioritisation skills

Analytical ability

Interpersonal and communication skills

Knowledge of Canadian employment law

Education

Bachelor’s degree in Business or related field

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Lead HR Business Partner – Canada

Lead the executive‑level HR work for PetSmart Canada, partnering with the President of Canada, the Canada Home Office, and the Canada Regional Vice President to deliver people‑centric solutions that drive business outcomes. The role focuses on talent, organizational development, change management, program design, and culture transformation to support PetSmart’s strategy and growth in Canada.

Essential Duties and Responsibilities

• Provide strategic HR support to senior leaders and the Canada field region, guiding talent, organizational change, engagement and associate relations.
• Analyze business strategy and translate it into HR initiatives—organisational design, succession, talent acquisition, and performance planning.
• Coach and counsel leaders on organisational & developmental matters including structure, process, and change management.
• Create business cases, metrics, and justifications to secure and communicate HR programs.
• Champion cultural transformation to create an inclusive, progressive workplace.
• Collaborate with other HR partners and shared resources to share best practices and scale solutions.
• Maintain accurate employee data, headcount, and payroll information.
• Facilitate development and team‑building sessions for new and existing leaders.

Education and Experience

• Bachelor’s degree in Business or a related field (preferred).
• 5‑10 years of experience supporting executive‑level stakeholders in an HR generalist capacity.
• Equivalent combinations of education and experience may satisfy the minimum requirements.

Technical Skills

• Business partnership and strategic thinking with measurable results.
• Expertise in talent management, performance management, and organisational development.
• Strong prioritisation, negotiation, and conflict‑resolution skills.
• Analytical ability to use HR metrics for goal‑setting and strategy.
• Excellent interpersonal and communication skills across all levels of the organisation.
• Knowledge of Canadian employment law and industry trends.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Certifications

• CHRP or CHRL certificate preferred.

Physical Demands and Work Environment

The role is conducted in a typical office setting with reasonable accommodations available for employees with disabilities.

Additional Job Considerations

• Hybrid work: a minimum of four days in the Canada Home Office, with one remote flex day permitted with manager approval.
• The role provides an opportunity to influence a positive and inclusive workplace culture.

Culture, Benefits, and Amenities

• Bring your pup to work; many colleagues have dogs, fish, and aquatic pets.
• On‑site dog park, in‑building day care option, and café with fresh lunch choices.
• Volunteer events through PetSmart Charities and active social committee hosting regular events.
• Comprehensive benefits package and resources to support a healthy work‑life balance.

This posting reflects an existing vacancy and we are actively seeking candidates. PetSmart provides an equal opportunity for all associates and applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected characteristics.