Lead Hand - Warehouse

7-Eleven, Inc.; Calgary; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading company in the retail sector is seeking a Warehouse Lead Hand for its Calgary location. This role requires strong leadership and operational skills to oversee daily warehouse activities, ensuring productivity and compliance with safety standards. Ideal candidates will possess a minimum grade 12 education and relevant supervisory experience in a warehouse setting.

Qualifications

• Relative warehouse supervisory experience required.
• Valid Forklift Certification mandatory.
• Ability to train team members effectively.

Responsibilities

• Supervise warehouse staff in daily tasks including receiving, storing, and shipping goods.
• Train new employees on procedures and safety protocols.
• Maintain inventory accuracy through regular checks.

Skills

Leadership

Communication

Teamwork

Math

Education

Minimum grade 12 or equivalent

Tools

Forklift

Pallet Jack

Basic Computer Skills (Excel)

Job description

POSITION PURPOSE:

The Warehouse Lead Hand is responsible for assisting the Warehouse Supervisor in coordinating and overseeing daily warehouse activities. This role involves leading a team of warehouse workers, ensuring tasks are completed efficiently, and maintaining a safe and organized work environment. The Lead Hand serves as a point of contact for team members and helps resolve operational issues as they arise.

Operations:

• Supervise and guide warehouse staff in daily tasks such as receiving, storing, picking, packing, and shipping goods in supervisor’s absence or as required.
• Assign tasks to team members and ensure workloads are balanced.
• Train new employees on warehouse procedures, safety protocols, and equipment usage.
• Assist in coordinating inbound and outbound shipments, ensuring accuracy and timeliness.
• Monitor inventory levels and conduct regular stock checks to maintain accuracy.
• Operate warehouse equipment such as forklifts, pallet jacks, and hand trucks as needed.
• Ensure all warehouse activities comply with company policies and safety regulations
• Administrative work such as updating the daily Receiving Log, lot codes, shipping records and tracking the Merchandising Report.
• Assisting Warehouse supervisor in daily Inventory Control including Coordination of Daily ordering and Delivery Schedule.
• Responsible for monitoring employee hygiene and GMP Practices are being followed according to SOP and Brand standards.

• Assisting in preparing for the launch of new product, promotion, and order as per the forecast.
• Ensure all products are kept at the required safe temperature guidelines while receiving and shipping.
• Assisting in monitoring daily Inventory and Write Off Controls including FIFO standards.
• Maintain the allergen policy in storage areas and avoid cross contamination of any kind.
• Position may require other job duties and responsibilities as assigned by management.

Quality and Food Safety:

• Ensures HACCP and SQF compliance.
• Maintains any required mobile equipment license as required and ensures staff is certified.
• Assisting Food Center Manager in internal audit as and when required.

Human Resources & Safety:

• Follows HR practices and procedures for positive discipline. Provides regular motivational and corrective feedback to employees as required.
• Assisting warehouse supervisor for updating SDS and attending the Health and Safety Meetings Monthly ensuring all Health and Safety Regulations and Requirements are being followed and met daily.
• Promotes and displays proactive, positive leadership qualities to the team.
• Gives direction-guidance to warehouse staff, drivers, on performance, training and positive discipline.

E DUCATION/EXPERIENCE:

• Minimum grade 12 or equivalent
• Relative experience including Warehouse Supervisory Experience
• Supervisor skills and experience
• Communication skills

• demonstrates leadership

• ability to effectively train other team members

• Must hold Valid Forklift Certification

SKILLS/QUALIFICATIONS/TRAVEL:

• Reading- High School

• Writing- High School

• Math- High School

• Basic Computer Skills including Excel Knowledge.

• Travel- Minimal – No.
• Ability to perform/ operate fax machine for minimal ordering, pallet/ power jack, forklift or other warehouse equipment.

PHYSICAL EFFORT/WORKING CONDITIONS:

• Must be able to work in Cold environment. Must be able to lift a minimum of 20 lbs. to a max of 50 lbs.

DECISION MAKING/PROBLEM SOLVING/IMPACT:

• Setting priorities
• Schedules
• Resolving product shortages – job situations
• Retrieving information when systems fail/shut down
• Resolving staff conflict
• Purchasing supplies, and forecasting for product orders

The list of requirements, duties, responsibilities is not exhaustive but is merely the most accurate list for the current position. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link .