Lead Hand Steward

Banff Centre for Arts and Creativity; Banff; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Program

Professional development

Staff cafeteria and restaurant discs

Onsite fitness facility

Job summary

Banff Centre for Arts and Creativity is seeking a Lead Hand Steward to oversee the Stewarding team in the absence of management. You will be responsible for cleaning all dishes and kitchen areas, ensuring equipment is functional, and supporting daily operations and special functions.

The role requires 2-4 years of stewarding experience, strong English communication, and the ability to lift up to 30 pounds. It is a unionized, hourly position with a rotating schedule and benefits.

Qualifications

• 2-4 years of stewarding experience or similar.
• Understanding of Food and Beverage operations.
• Previous team lead experience is an asset.
• Able to lift and carry up to 30 pounds.
• Able to communicate and take directions in English.

Responsibilities

• Read function board and ensure that all necessary dishes are set up.
• Help ensure that all equipment is in good working order and ready for use.
• Assist ensuring inventory needs for daily use and special functions.
• Fill and drain the dishwasher during the shift.
• Retrieve dish cabinets and empty them in a timely manner.
• Sort dirty dishes, cutlery, glassware by type and load into the machine.
• Unload clean dishes and kitchenware and store in designated areas.
• Prepare pots and pans for loading into dishwasher.
• Follow a weekly schedule of cleaning, soaking, and polishing duties as determined by the Assistant Chief Steward/Chief Steward
• Clean, polish and prepare banquet equipment for special events

Skills

Stewarding experience

Team lead experience

Customer service

English communication

Job description

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.
Banff Centre for Arts and Creativity acknowledges, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nation– as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity

Banff Centre is looking for an energetic and positive Lead Hand Steward. The Lead Hand Steward oversees and provides direction to the Stewarding team in the absence of the Stewarding Manager and Stewarding Assistant Manager. They are responsible for the cleaning of all dishes, cutlery, glassware, pots and pans, as well as the cleanliness of the dish room, garbage room, food lift, hallway to garbage room, kitchen floor and portable equipment.

Specific Accountabilities

• Read function board and ensure that all necessary dishes are set up
• Help ensure that all equipment is in good working order and ready for use
• Assist ensuring inventory needs for daily use and special functions
• Fill and drain the dishwasher during the shift
• Retrieve dish cabinets and empty them in a timely manner
• Sort dirty dishes, cutlery, glassware by type and load into the machine
• Unload clean dishes and kitchenware and store in designated areas
• Prepare pots and pans for loading into dishwasher
• Follow a weekly schedule of cleaning, soaking, and polishing duties as determined by the Assistant Chief Steward/Chief Steward
• Clean, polish and prepare banquet equipment for special events
• Clean dishwasher after each meal period by emptying water tanks, discarding all garbage collected in the tanks, spraying any residue of the inside of the machine and polishing the outside of the machine including the unloading end of the dishwasher
• Clean walls, ceilings and floors in the dish-room and garbage room, including garbage bins according to daily and weekly cleaning schedule.
• Keep the hallway adjacent to the dish-room and food lift clean
• Racks and drip pans to be replace in Alto Shams when cleaned
• Make sure all drains remain unplugged and cleaned at the end of shift
• Spray and clean carts/cabinets when required
• Ensure garbage, compost and recycling bins are hosed and soaped when necessary
• Clean and organize dish-room shelves and kitchen shelves where the inserts are kept
• Buckets and lids to be organized and stored in the proper area
• Sweep and mop fridges weekly
• Change linen and rag bags and take to assigned bins

Qualification and Educational Requirements

• 2-4 years of Stewarding experience or similar experience
• Understanding of Food and Beverage operations
• Previous team lead experience is an asset
• Strong customer/client service orientation as the position required dealing with internal and external clients
• Able to lift and carry up to 30 pounds
• Able to communicate and take directions in English

Special Requirements

• Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends.

Employment Terms & Benefits

• In accordance with CUPE 4318, this is a unionized, hourly support staff position, subject to a 500 hour probationary period.
• This position pays $20.14 per hour working up to 40 hours per week on a rotating schedule.
• Benefits of working at Banff Centre are:
• Employee Assistance Program
• Professional development
• Staff cafeteria and restaurant discounts
• Onsite fitness facility at a discounted rate - first month free for new staff!

Visa Requirements

• Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

Commitment to Diversity

Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

Privacy Statement

Banff Centre is a public body pursuant to the Protection of Privacy Act (Alberta) (“POPA”) and the Access to Information Act (“ATIA”). All of your personal information collected by Banff Centre, including personal information collected through third-party contractors or platforms, in relation to the creation of your candidate profile and submission of a job application, is collected pursuant to section 4(c) of POPA for the purpose of administering your candidate profile, evaluating your eligibility for a position(s) at Banff Centre, and communicating with you about your application. Your personal information may be disclosed, as required, pursuant to ATIA or other applicable law, to satisfy reporting requirements, or for statistical, funding, planning or research purposes. If you have any questions about the collection, use or protection of this information, please contact the Privacy Coordinator at [e-mail], 107 Tunnel Mountain Drive, Box 1200, Banff Alberta, T1L 1H5, 403.762.6100.