Are you good at building relationships with new customers while uncovering business needs?
Can you nurture qualified sales leads?
As the Lead Generation Representative, you will be supporting our outside sales representatives by developing, qualifying leads and booking appointments. Your persuasive abilities and creative methods will uncover potential new customers by gathering data, identifying future sales opportunities and confirming interest with existing clients.
Key Responsibilities:
Prospect new sales opportunities via phone/email and develop rapport with net new client base
Pro-actively contact all prospects and identify qualified leads
Acquire client prospecting information, lead nurturing, and customer info regarding expired equipment/buy-out requests
Screen inbound leads using Marketing Automation software from sources such as website and landing page forms (Canon.ca), and direct phone calls
Qualify leads and set up appointments for appropriate Outside Sales Representatives and follow-up on actions with sales and service
Manage prospect lists and generate quality leads by scheduling product demonstrations and invitations to special events
Update CRM (Salesforce) customer data and record information from new leads and prospects
Achieve monthly quotas for closed business and Sales Qualified Leads in Salesforce
Use data mining resources to discover customer trends to uncover new sales opportunities
To Succeed, You Will Need:
Resourcefulness and drive to discover new potential business and meet your call and conversion targets.
Capability to handle high-volume prospective customer calling, appointment setting, and lead generation
Excellent verbal/written communication skills, including the ability to craft exciting emails that pique prospect interest and result in new business
A high level of professionalism to understand customer issues and identify an appropriate resolution or response
Strong coachability skills to develop and continuously improve call scripts and take customer notes
CRM and technical skills to enter data notes and lookup client information in Salesforce or other databases
Why Join?
HYBRID WORK
We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools
BENEFITS
Comprehensive health coverage plan that includes medical, dental and vision
Life insurance, disability and wellness programs
Vacation, Paid Personal Time and Sick days
Matching RRSP contribution & Profit-Sharing Program
Tuition Assistance Program for professional continuing education
Discounts on Canon products, retailers, memberships and more!
EMPLOYEE PERKS
Free coffee and snacks
On-site cafeteria and outdoor patio
Employee gym and fitness centre
Employee referral program
Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products