Lead Field Service Technician

Honeywell; San Juan de Terranova; On-site; CAD 70,000 - 85,000; Full time

Job summary

A leading technology company is seeking a Field Service Technician to drive success in building automation solutions. You will ensure efficient service, conduct equipment repairs, and train customers while collaborating with cross-functional teams. Ideal candidates have 5+ years of experience and a strong technical background. This position is based in St-John's, Newfoundland, and may require occasional travel.

Benefits

Medical, Dental, Mental Health Benefits

Paid Vacation

Retirement Benefits

Career Growth

Professional Development

Qualifications

• Minimum of 5 years of proven experience in building automation or controls field service.
• Valid Class 5 driver's license.
• Certifications in building automation systems (e.g., Niagara, Tridium) preferred.

Responsibilities

• Ensure efficient service delivery as part of the Field Service team.
• Monitor and analyze field service performance metrics.
• Conduct maintenance and repairs on building automation equipment.
• Provide training and support to customers.
• Collaborate with teams for successful solutions implementation.

Skills

Building automation expertise

Customer focus

Problem-solving skills

Technical communication

Education

Post-Secondary education in HVAC, Controls, Engineering

Tools

Honeywell building automation systems

Job description

Overview

Your technical expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty. You will report directly to our Sr Field Service Supervisor and you’ll work out of our St-John's location. In this role, you will impact the overall performance of the field service team, ensuring that customer needs are met promptly and effectively while driving continuous improvement initiatives.

Responsibilities

• As part of the Field Service team, ensuring efficient and effective service delivery.
• Monitor and analyze field service performance metrics to identify areas for improvement.
• Conduct maintenance and repairs on building automation equipment
• Perform system upgrades and modifications as required
• Collaborate with cross-functional teams to ensure successful implementation of solutions
• Provide training and support to customers on the operation of building automation systems
• This role may require travel up to 10% across Newfoundland.

Benefits Of Working For Honeywell

• Benefits – Medical, Dental, Mental Health
• Paid Vacation
• Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development

Qualifications

YOU MUST HAVE

• Minimum of 5 years of proven experience in building automation or controls field service or in a similar role.
• Valid Class 5 driver’s license.

WE VALUE

• Post-Secondary education in HVAC, Controls, Engineering, or a related field.
• Experience with Honeywell building automation systems.
• Knowledge of industry standards and regulations related to building automation.
• Certifications in building automation systems (e.g., Niagara, Tridium).
• Strong technical knowledge and understanding of relevant technologies.
• Strong customer focus and ability to build and maintain relationships.
• Ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
• Experience in driving process improvements and implementing best practices.
• Ability to drive change and innovation.
• Excellent problem-solving and troubleshooting skills.
• Strong organizational and time management skills.

About Honeywell

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit click here.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity: click here

About Us

Honeywell helps organizations solve the world\’s most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.