Lead, ERP Training

Teck Resources Limited; Vancouver; On-site; CAD 120,000 - 180,000; Full time

Job summary

Teck Resources Limited, based in Vancouver, BC, seeks a Manager to lead Training for the ERP program implementing SAP across the enterprise. The role involves developing training standards, strategies, and comprehensive programs to enable success with the new SAP platform and business processes.

You will collaborate with the Systems Integrator and multiple teams to create standardized training solutions, manage resources, and ensure effective content and delivery across regions.

Qualifications

• 10+ years in training, learning and knowledge management within large-scale programs.
• Strong understanding of ERP systems and business processes in finance, supply chain, and asset management in industrial settings (mining preferred).
• Proficiency with modern training tools and methodologies.
• Demonstrated leadership and team management capabilities with cross-functional teams.
• Proven ability to drive change management and behavior change.
• Excellent communication and interpersonal skills across all levels of the organization.

Responsibilities

• Lead the development and execution of the enterprise SAP training strategy and deployment plans.
• Coordinate training plans and curriculum across offices, functions and operations.
• Collaborate with Systems Integrator and cross-functional teams to translate requirements into training solutions.
• Develop and QA training materials and resources using blended learning approaches.
• Oversee training resource planning for testing, development, train-the-trainer, end-user training and post-go-live support.
• Ensure training environments are ready for delivery and aligned with system configurations.
• Establish a sustainment model for ongoing training content ownership and improvement.
• Align SAP training with Teck’s knowledge management and learning strategy.

Skills

ERP knowledge

Leadership

Change management

Communication

Org skills

Stakeholder engagement

Tools

SAP S/4HANA

WalkMe

EnableNow

Job description

Located in the heart of downtown Vancouver, between the Pacific Ocean and the Coast Mountains, Teck’s Corporate Office sits in one of Canada’s most culturally diverse cities.

Surrounded by world-renowned nature and globally inspired cuisine, the office brings together many of Teck’s corporate functions - all working toward Teck’s purpose of providing the essential resources the world relies on.

Role Overview

Becoming a more efficient, effective, and performance-focused organization is one of Teck’s corporate priorities. Central to this is the ERP Program, which is implementing a unified SAP platform as Teck’s enterprise resource planning (ERP) solution. The program is supported by the Data Governance, Organizational Readiness and Teck Digital Systems (TDS) teams, whose work is critical to its success. We are seeking a motivated and experienced Manager to lead Training across this global program.

Reporting to the Program Manager, Organizational Readiness, the Lead, Training will lead the development of training standards, strategies and comprehensive training programs to ensure employees are equipped with the skills and knowledge needed to succeed with the new SAP platform and business processes.

This role will serve as the representative for the Training workstream of the ERP Program. The role will collaborate closely with the Systems Integrator and multi-functional teams, including ERP and Organizational Change Management. It will build and implement standardized training solutions to support smooth technology deployment and a balanced transition to new ways of working.

The successful candidate will be an effective collaborator, someone that possesses the ability to quickly adapt within a dynamic and evolving environment, and to communicate and engage across a diverse range of disciplines.

This is an outstanding opportunity to join a diverse and dedicated team and be part of this transformative journey crafting the future of our organization.

Responsibilities

• Be a courageous safety leader, adhering to and sponsoring safety and environmental rules and procedures.
• Be a change leader and role model for Teck’s evolving culture.
• Lead the development and execution of the enterprise SAP training strategy, including the learning approach, resources, infrastructure, delivery model, and deployment plans necessary to facilitate the transition to the new platform.
• Coordinate the creation and implementation of training plans and curriculum across corporate offices, business functions, and operations, ensuring alignment with future-state SAP processes and business requirements.
• Partner with the Organizational Readiness, Change Management, Systems Integrator, functional teams, business leaders, and authorities to translate business and process requirements into effective training solutions.
• Lead the build, development, and quality assurance of training materials and educational resources. Use blended learning approaches and modern learning methods. Ensure content fits regional, functional, and role-specific needs.
• Lead training resource planning and deployment, including resources required for system testing, training development, train-the-trainer programs, end-user training, and post-go-live support.
• Ensure training materials and environments are ready for delivery, including coordination with functional teams and the Systems Integrator to validate system configurations, training scenarios, and end-to-end business processes.
• Establish and implement a training sustainment model that enables ongoing ownership, maintenance, accessibility, and continuous improvement of training content and learning resources following implementation.
• Integrate SAP training with Teck’s broader knowledge management and learning strategy to support long-term accessibility, usability, and relevance.
• Define, monitor, and report training performance and effectiveness, including participation, completion, learner readiness, and other agreed measures; identify gaps and implement corrective actions as required.
• Provide regular training status, risks, issues, and recommendations to program leadership and governance forums, including escalation of matters requiring leadership intervention.
• Lead and develop the Training team, including responsibility for resourcing, contractor management, budget, schedule, quality, performance, and delivery.
• Drive resolution of training-related issues and dependencies and provide hands‑on leadership where necessary to assist key program achievements and learning readiness.
• Other duties as assigned to contribute to the broader ERP Program.

Qualifications

• Minimum 10 years’ experience in training, learning and knowledge management within large-scale programs.
• Strong understanding of ERP systems and business processes in finance, supply chain management, and asset management in an industrial application (mining is preferred).
• Proficiency with modern training tools and methodologies.
• Demonstrated leadership and team management capabilities, with the ability to motivate and inspire cross-functional teams.
• Proven ability to drive behaviour change through effective change management.
• Outstanding communication and interpersonal skills, with the ability to engage across all areas and levels of the organization.
• Strong organizational skills capable of managing multiple priorities and working effectively in a fast-paced and multifaceted environment.
• Experience with SAP S4/HANA, WalkMe and EnableNow is preferred.
• The role is based in Vancouver, BC. Periodic travel will be required including international travel; frequency and duration will vary depending on project requirements.
• Spanish language skill would be an asset.

Pay Range:

The actual amount offered is determined based on the successful candidate’s relevant experience, skills, and competencies and considers internal equity.

Why Teck

At Teck, your work matters—to the world, to our communities and to your future.

As a leading Canadian resource company, we focus on responsibly providing the metals essential for global development and the energy transition while caring for the people, communities and land that we love. We do this guided by our values that, together, form The Teck Way. At Teck, you’ll find purpose-driven work, a culture of respect and inclusion, and the opportunity to grow your career while helping build a better world.