Lead Customer Service Representative

Kibbi Technologies Inc.; Wileville; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Long-term disability

Flexible schedules

Weekly pay

Night shift premium

Employee discount

Scholarship program

Years of service recognition

Corporate discount

Job summary

Circle K, located in Nova Scotia, is seeking a Lead Customer Service Representative to support store management, greet customers, process transactions, and promote sales while upholding high store standards. The role offers a fast-paced, friendly environment and opportunities for advancement.

You will be working across store areas, interacting with diverse customers daily, and contributing to a positive team atmosphere with a focus on efficient service and customer satisfaction.

Qualifications

• Customer service experience preferred.
• Clear communication with customers and colleagues.
• Ability to work quickly while staying positive and friendly.
• Team player committed to daily goals.
• Able to generate practical solutions to issues as they arise.
• Think quickly and offer effective suggestions.

Responsibilities

• Assist the store and assistant manager with administrative tasks. Greet customers, operate the cash register, make purchase suggestions, and work with the food program as needed.
• Interact with many customers daily in a fun, energetic store environment while maintaining high standards of appearance and service.

Skills

Customer service

Communication

Fast pace

Teamwork

Problem solving

Idea generation

Job description

Store 6002051: 2742 Highway 325, Wileville, Nova Scotia B4V 2W4

Lead Customer Service Representative

As a Lead Customer Service Representative, You Will Enjoy

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your Key Responsibilities

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What We Are Looking For

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great If You Have

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.