Lead Customer Service Representative

Circle K; Truro; On-site; CAD 30,000 - 60,000; Full time

Job summary

A well-known convenience store chain in Truro is seeking a Lead Customer Service Representative. The ideal candidate will assist management with store operations and provide excellent customer service in a fast-paced environment. This role offers flexible schedules, competitive benefits, and opportunities for career advancement. Applicants with customer service skills and a positive attitude are encouraged to apply.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible schedules

Employee discount

Scholarship program

Years of service Recognition program

Qualifications

• Experience in customer service is preferred.
• Ability to work in a fun and energetic environment.
• Supervisory experience is a plus.

Responsibilities

• Assist the store manager with administrative tasks.
• Greet customers and run the cash register.
• Maintain high standards for store appearance.

Skills

Customer service

Communication

Problem-solving

Teamwork

Job description

Overview

Store 6002084: 7 Robie Street, Truro, Nova Scotia B2N 1K8

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program

Your key responsibilities:

• You will assist the store manager and the assistant manager with administrative tasks.
• You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program.
• There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
• You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store.

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career
• Willingness to learn and have fun

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.