Lead Customer Service Representative

Circle K Stores Inc.; San Juan de Terranova; On-site; CAD 34,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Long-term disability

Flexible schedules

Weekly pay

Night shift premium

Employee discount

Scholarship program

Years of service recognition

Corporate discount

Job summary

Circle K Stores Inc. is seeking a Lead Customer Service Representative at Store 6002317, 500 Topsail Road, St. John’s, NL. You will assist store leaders, greet customers, manage the cash register, and contribute to fast, friendly service in a dynamic store environment.

The role emphasizes customer engagement, problem solving on the floor, and supporting daily operations across various areas to maintain high store standards and ensure a positive shopping experience.

Qualifications

• Customer service experience required or preferred.
• Strong communication and friendly conversation abilities.
• Ability to work quickly while having fun and maintaining quality.
• Team collaboration to meet daily goals and assist management.
• Ability to generate ideas and offer quick, practical solutions.

Responsibilities

• Assist store manager and assistant with administrative tasks.
• Greet customers, operate the cash register, and make purchase suggestions.
• Support food program activities and store appearance across areas.
• Interact with customers daily in a fast-paced, energetic environment.

Skills

Customer service

Communication

Fast-paced

Teamwork

Problem solving

Quick thinking

Job description

Store 6002317: 500 Topsail Road, ST. JOHN'S, Newfoundland and Labrador A1E 2C2 Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Diversity and Inclusion

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.

Mission

Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.