Lead Customer Service Representative

Circle K; Saint John; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic and energetic team as a Lead Customer Service Representative at a well-known retail chain. This role offers a unique opportunity to engage with customers while managing various tasks around the store. You will play a crucial part in ensuring a welcoming environment, assisting management, and maintaining high standards of service. The company values diversity and offers numerous perks, including flexible schedules, career advancement opportunities, and a supportive workplace culture. If you thrive in a fast-paced setting and enjoy working with people, this position is perfect for you!

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible schedules

Opportunities for fast career advancement

Weekly pay

Night shift premium

Employee discount

Scholarship program

Years of service Recognition program

Corporate discount program

Qualifications

• Strong customer service skills and ability to communicate effectively.
• Experience in a supervisory role is a plus.

Responsibilities

• Assist store management with administrative tasks and customer interactions.
• Maintain store appearance and provide fast, friendly service.

Skills

Customer service

Communication

Teamwork

Problem-solving

Quick thinking

Job description

Store 6002030: 701 Millidge Ave, Saint-John, New Brunswick E2K 2N7

Lead Customer Service Representative

As a Lead Customer Service Representative, You Will Enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program

Your Key Responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions, and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What We Are Looking For:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great If You Have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.