Lead Customer Service Representative

Circle K; Newfoundland; On-site; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Long-term disability

Flexible schedules

Weekly pay

Night shift premium

Employee discount

Scholarship program

Years of service recognition

Corporate discount

Job summary

Circle K in Newfoundland and Labrador seeks a Lead Customer Service Representative to support store management, greet customers, process transactions and assist with the food program. The role offers a dynamic mix of customer service, merchandising and administrative duties in a fast-paced retail setting.

You will work with a team to maintain high store standards and provide friendly, efficient service to every customer, with opportunities for career advancement and additional benefits.

Qualifications

• Customer service experience is required or preferred.
• Strong communication and friendly conversation skills.
• Ability to work quickly while keeping quality service.
• Team collaboration to meet daily goals.
• Ability to generate ideas to solve problems and offer suggestions.

Responsibilities

• Greet customers and assist the store manager with administrative tasks.
• Run the cash register, make purchase suggestions and assist with food program as needed.
• Maintain store appearance and deliver fast, friendly service.
• Work throughout the store to support daily operations.

Skills

Customer service

Communication

Team player

Problem solving

Fast-paced work

Job description

Store 6002528: 1429 Portugal Cove Road, Portugal Cove, Newfoundland and Labrador A1M 3J8

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules

• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.