Lead Customer Service Representative

Alimentation Couche-Tard inc.; Moncton; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Lead Customer Service Representative at a well-established company. In this role, you will engage with customers daily, providing exceptional service while assisting with various store tasks. You'll enjoy a fun and energetic work environment, with opportunities for career advancement and a variety of responsibilities that keep the job exciting. With a commitment to diversity and inclusion, this company values the unique contributions of its employees, ensuring a rewarding workplace for all. If you have a passion for customer service and teamwork, this is the perfect opportunity for you.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible schedules

Opportunities for career advancement

Weekly pay

Employee discount

Scholarship program

Years of service recognition program

Corporate discount program

Qualifications

• Strong customer service skills and ability to communicate effectively.
• Ability to work in a fast-paced environment while maintaining a friendly demeanor.

Responsibilities

• Assist store management with administrative tasks and customer interactions.
• Maintain store appearance and provide fast, friendly service.

Skills

Customer service

Communication

Teamwork

Problem-solving

Quick thinking

Job description

Store 6002015: 1515 Mountain Road, Moncton, New Brunswick E1G 1A3

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program

Your key responsibilities: You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.