Lead Consultant (Program Manager)

Apex Systems; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Apex Systems is looking for a dynamic Lead Consultant (Program Manager) to enhance their Consulting Practice. The ideal candidate should possess strong consultative skills, extensive project management experience, and a passion for mentoring. This role involves fostering client relationships, leading project engagements, and ensuring alignment with strategic objectives, all while supporting team growth within a collaborative and innovative environment.

Benefits

Competitive Pay

Health, Dental and Vision Insurance

Paid Time Off

Training and Advancement Opportunities

Team Building Events

Qualifications

• 6+ years of relevant product and program management experience.
• 3+ years of Agile project management experience.
• Experience supervising and mentoring team members.

Responsibilities

• Lead projects, ensuring deliverables align with client expectations.
• Develop comprehensive project plans and manage resources effectively.
• Foster relationships with clients and stakeholders.

Skills

Project Management

Client Relationship Management

Mentoring

Consulting

Cross-functional Team Leadership

Agile Methodologies

Education

Bachelor’s Degree in Information Technology or related field

Project Management Professional (PMP) certification

Tools

JIRA

MS Project

Azure DevOps

ServiceNow

Job description

We see you're coming in from Europe. Are you interested in a position with Apex Systems? Send us your information and resume or call us at our Cork office [phone]

Job#: 2072397

Job Description:

LEAD CONSULTANT (Program Manager)

WHO WE ARE

Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit www.apexsystems.com.

At Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our teams well-being and recognize the importance of building strong relationships. That is why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team.

Join us for career advancement, innovative solutions, and a supportive environment focused on your success.

JOB DESCRIPTION

Apex is seeking a dynamic Lead Consultant with strong consultative skills to act as a Lead Program Manager, Internal Practice Consultant within our Consulting Practice as part of our Apex Systems Solutions Delivery Organization. This role is best suited for someone with a deep understanding of organizational operating models, various project management frameworks and best practices, to support all elements of the enterprise, including tools, processes and people perspectives. An ideal candidate shows a passion for mentoring, communicates clearly, and leverages tact in dealing with all levels of personnel while creating a compelling vision of the end game. This role will lead engagements, influencing people, leaders and management that directly interface with and oversee transformations. The Lead Consultant will also provide subject matter expertise and will help to mentor Apex Systems’ internal Consultants in their career growth and development. This role will be responsible for meeting client deliverables and internal consulting practice contributions and leadership. This role is a hybrid and requires at least 3 days onsite.

RESPONSIBLITIES:

• Establish strong relationships with clients, industry professionals, and technical communities. Represent Apex Systems as leaders at industry and professional events, while developing and maintaining a robust internal and external customer relationship.
• Exhibit technical knowledge, skills, and effective professional consulting abilities. Foster trust and respect among internal and external stakeholders and model collaborative teamwork.
• Evaluate the culture and structure of the organization. Establish PMO processes to standardize project management practices and ensure consistency across projects. Collaborate with client staff to establish a long-term vision and guiding principles, identify obstacles and impacts of initiatives, and create strategies to ensure successful implementation.
• Work closely with clients, internal team members, and executive stakeholders to align project goals and expectations.
• Develop an engagement roadmap and related reporting for client delivery. Oversee and ensure all deliverables are met in alignment with the Statement of Work with a focus on exceptional delivery. Develop and track metrics to evaluate the performance of the project, including OKRs, KPIs and project success metrics. Create workflows, dashboards, and
• reports to provide the team with meaningful operational and performance metrics. Create and present bi-weekly and quarterly project status reports for clients.
• Develop comprehensive project plans, manage resources effectively, and adhere to budgetary requirements. Define and implement an intake process to ensure efficient handling of project requests and prioritization. Ensure project deadlines are met and adapt the project roadmap as needed to stay on track.
• Lead and oversee daily work priorities, track metrics, and communicate progress to the team and stakeholders. Lead and mentor project managers and others fostering a collaborative and high-performance work environment to achieve project goals and organizational objectives.
• Oversee delivery planning, manage project risks, prepare documentation, and support team development by eliminating obstacles and utilizing organizational resources to enhance project capacity.
• Content Creation: Develop project plans and job aids with a resourceful approach to content creation, making connections, filling in gaps, and reading between the lines. Create and edit PowerPoint presentations to provide a visually engaging experience for the audience.
• Demonstrate professional consulting skills, leadership abilities, and executive-level communication and presentation skills. Show adaptability and flexibility to meet business needs.
• Continually seek creative solutions and find new ways to add value. Understand client needs, proactively provide solutions, and approach challenges with a consultative, solution-focused mindset.
• Stay attuned to the future needs of the client and work with internal resources to identify opportunities. Participate in sales pursuits by providing strategic guidance, estimates, scoping and other pre-sales activities. Liaise between the product teams, business teams and IT teams to ensure delivery expectations are met.

JOB REQUIREMENTS:

• 6+ years of relevant product and program management experience in a waterfall environment. 3+ years of Agile project management experience. Familiar with all project methodologies, including Agile, Waterfall and hybrid with ability to adapt to the project needs.
• Financial Services, Banking, Retirement and/or Investment domain knowledge preferred.
• Bachelor’s Degree in Information Technology, Management Information Systems, Business Administration, or a related field (applicable education and experience may be substituted) Master’s Degree a plus.
• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM), Program Management Professional (PgMP), Certified Scrum Master (CSM) or other relevant certifications preferred
• Proficiency in project management tools such as JIRA, Azure DevOps, ServiceNow, MS Project, Clarity, Basecamp, Trello, etc. Knowledge in Conquest Planning preferred.
• Proven ability to lead and manage cross-functional teams. Experience supervising and mentoring team members. Exceptional leadership, time management and organizational skills
• Microsoft Suite: Experience in the Microsoft Suite including Outlook, MS Project, PowerPoint, Excel, Teams
• Well-versed in virtual coaching techniques and collaboration tools. Excellent creative, conceptual, storytelling, and analytic thinking skills. Strong writing, communication, and presentation abilities.
• Must be a team player with strong interpersonal skills, able to work in a team setting and independently.

OUR COMPREHENSIVE BENEFITS:

• Competitive Pay
• Health, Dental and Vision Insurance
• Long and Short-Term Disability
• Life Insurance
• Employee Assistance Program
• Wellness Incentives
• Vacation and Holiday Pay
• Registered Retirement Savings Plan
• Training and Advancement opportunities
• Birthdays Off
• Referral Program
• Team Building Events
• Discount Programs

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.