Lead Cloud MQ/ACE Specialist

Finance Professionals Inc.; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Lead Cloud MQ/ACE Specialist to oversee the implementation and maintenance of Messaging technologies on cloud and distributed platforms. This role offers the chance to work with one of Canada's Top 5 Banks, where you will be responsible for configuring and upgrading IBM MQ/ACE, providing L2/L3 support, and ensuring optimal performance of messaging technology. If you are passionate about cloud technologies and have a strong background in I.T. support, this opportunity will allow you to thrive in a dynamic environment while making a significant impact on the organization’s messaging infrastructure.

Qualifications

• Minimum 6 years in I.T. support, with strong cloud and messaging tech expertise.
• Experience with IBM MQ, Azure, and scripting is essential.

Responsibilities

• Lead implementation and maintenance of Messaging technologies on cloud platforms.
• Provide L2/L3 support and liaise with vendors for Messaging products.

Skills

I.T. support experience

Microsoft Azure Kubernetes Service

Linux

AIX

Windows

Tandem

IBM MQ administration

Scripting (Shell)

Education

Post-secondary diploma or degree

Tools

IBM MQ

ACE

OpenShift Container Platform

Job description

Our client, a leading financial institution in Downtown Toronto, is looking for a Lead Cloud MQ/ACE Specialist to lead in the building and maintenance of Messaging technologies on cloud & distributed platforms such as Microsoft Azure, OpenShift Container Platform, AWS, Linux, AIX, and Tandem (HP). The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:

• Implement testing, reporting, documentation, and other services, as required.
• Configure, install and upgrade IBM MQ/ACE on Azure Kubernetes Service.
• Configure, install and upgrade IBM MQ/ACE on distributed systems.
• Administer the MQ/ACE environments across the servers/pods where the MQ/ACE products exist.
• Automation of certain manual processes that are currently handled.
• Involvement in various projects, such as Audit and TSS remediation.
• Determining and recommending performance improvements.
• Provide L2/L3 support of Messaging technologies, including support to user community.
• Primary liaison between the vendor (IBM) and the bank for the Messaging technology products.
• Maintain a very good understanding of supported technology as well as interfacing technology supported by other areas of the bank.
• Effectively communicate complex technology subject matter and potential usage possibilities to senior management, peers, and application development teams in the bank.
• Ensure that instances of Messaging technology software are at an optimal release level and being involved, as required, to coordinate/perform upgrades.
• Participate in OnCall routine when required.

Must-Have Skills:

• Professional with a minimum of 6 years’ experience in I.T. support role.
• Experience with Microsoft Azure Kubernetes Service (preferred), OpenShift Container Platform, or equivalent cloud products (Years of experience: 4-6).
• Experience with Linux, AIX, Windows, and Tandem (Years of experience: 4-6).
• Experience with administering/troubleshooting IBM MQ or ACE (Years of experience: 4-6).
• Experience in scripting, preferably Shell (Years of experience: 4-6).

Nice-To-Have Skills:

• Experience or understanding of IBM MQ, ACE, middleware technologies, and/or design techniques and tools.
• Ability to script using Shell, Python.
• Knowledge of domains, IP infrastructure, server operating systems, and domain registration standards, as well as an understanding of IT Standards, Methodologies, and audit requirements.

Soft Skills Required:

• Excellent interpersonal and highly developed communication skills (verbal and written).
• Capability to manage multiple priorities across a number of assignments and prioritize effectively.
• Ability to resolve any minor conflicts/issues and escalate to others as appropriate.

Education:

• Post-secondary diploma, degree, or equivalent.

Finance professionals are committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.