Lead, Clinical Engagement, Meditech Expanse Project

Fraser Health; Surrey; Hybrid; CAD 64,000 - 92,000; Full time

Job summary

Fraser Health leads a strategic clinical transformation focused on the MEDITECH Expanse platform. The Lead provides clinical leadership, drives design and implementation across acute and outpatient settings, and champions change with nursing and allied health input.

The role partners with CCIO/CMIO to ensure evidence-based, best-practice workflows, delivers education, and maintains strong stakeholder relationships to achieve program goals within Fraser Health.

Qualifications

• Master’s degree in a health related field plus seven years in complex clinical management roles
• Five years of healthcare project planning/development with focus on clinical information system implementation
• Valid BC Driver’sLicense and access to a personal vehicle

Responsibilities

• Provides consultation leadership to management and clinicians in planning, development, implementation and evaluation of the MEDITECH Expanse program.
• Champions the advancement and optimization of the Expanse system across Fraser Health; collaborates with CCIO to provide clinical leadership.
• Ensures projects meet objectives through clinical planning, design, build, implementation and sustainment; engages nursing and allied health staff in design and decisions.
• Leads clinician champion work in committees representing nursing and allied health.
• Develops education plans and delivers training related to project changes.
• Liaises with internal/external stakeholders and manages communications to support implementation.
• Monitors budgets, timelines and resources; reports progress to CCIO and Project Management Office.

Skills

Leadership

Project management

Stakeholder engagement

Change management

Education

Master’s degree in a health related field

Tools

Microsoft Project

Excel

Job description

Salary

The salary range for this position is CAD $46.37 - $66.66 / hour

Job Summary

Advance is a multi-year technology-enabled program which seeks to improve the way we deliver care and the way patients experience care for better outcomes. The program focuses on re-imagining clinical workflows, enabled by the new Meditech Expanse Platform.

If you are looking to work within a program with highly skilled colleagues while making a difference in health care and patient outcomes, then this is your opportunity. This challenging and rewarding experience will demand your best and allow you to grow and contribute in a meaningful way to the success of the program and the community at large.

The plan includes key functionality like electronic physician, nursing, and allied health documentation, an integrated enterprise medical record, Computerized Provider Order Entry (CPOE), and many patient safety tools. We are mobilizing a team to help support the project and are seeking Clinical Practice Consultants to be members of various clinical design teams for both acute and outpatient services.

In partnership with the Chief Clinical Information Officer (CCIO) and Chief Medical Information Officer (CMIO), champions and leads within the Advance Program, this is an exciting clinical transformation that re-imagines the way we deliver care today and into the future, enabled by the implementation of Meditech Expanse.

Build your career experience as you:

• Participate in workflow redesign, content development, clinical validation, training, and go-live support for Meditech Expanse implementations across FHA with the Clinical Device Integration team.
• Participate in the advancement and optimization of the Meditech Expanse system.
• Develop a strong collaborative relationship with the CCIO/CMIO, and together provide clinical leadership in utilizing information technology to support the Meditech Expanse implementation.
• Ensure project objectives are accomplished through effective clinical planning, design, build, implementation, and sustainment initiatives.
• Participate as a Clinician Champion in various committees representing the needs and requirements of the Provider, Nursing and Allied health programs and networks.
• Champion change and project management methodologies by developing and providing education.
• Liaise and maintain effective relationships with various internal/external partners including multidisciplinary teams, Programs and Networks.
• Provide support and expertise to the project delivery team and committee on development of integrated project charters, schedules and work plans to ensure successful implementation.

Here is what we would like you to have:

• Master’s degree in a health related field.
• Plus seven (7) years recent, related experience in complex management roles in a clinical related area.
• Five (5) years recent experience in healthcare project planning/development with a focus on clinical information system implementation.
• Valid BC Driver’s License and access to personal vehicle for business related purposes.

An equivalent combination of education, training and experience will be considered.

This full-time position is located at ourCentral Cityoffice inSurrey, BC. This role may be eligible forremote/hybrid work.

Here are more reasons for you to apply:

• A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields.
• Phenomenal opportunities for support and management roles are available as you advance within the organization.
• Competitive salary package, including comprehensive health benefits coverage.
• A chance to create a difference every day in the world of health care.

We value diversity in the work force and seek to maintain an environment of respect, caring and trust.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Lead provides strategic and clinical leadership to clinical planning consistent with the vision and goals of the MEDITECH Expanse (M* Expanse) Program which supports Fraser Health's overall care needs.

In partnership with the Chief Clinical Information Officer (CCIO), champions and leads the clinical transformation and implementation of the M* Expanse system. The Lead has a fundamental clinical lead role in the success of this complex, organization-wide clinical transformation initiative. Develops, leads and facilitates relationships with all levels of management and clinical leadership including clinical operations, information technology, project management, procurement and Lower Mainland Consolidated Services (LMCS). The role provides guidance to meaningful engagement of nursing and allied health professionals and helps ensure their adoption of the clinical system transformation. In collaboration with the CCIO, Professional Practice and clinical operations leadership, drives best practice and best clinical outcomes for the programs/services by working with stakeholders across FHA to lead design that is based on best evidence and professional standards, meets FHA organizational requirements and evaluates and monitors success to ensure effective project implementation. Coordinates and works closely with clinical leadership teams, physicians, community representatives, programs and networks, internal/external stakeholders and public and private partners including consultants/consultant teams.

Responsibilities

1. Provides consultation leadership and guidance to management leadership and clinicians in clinical system planning, development, implementation and evaluation of the M* Expanse program.
2. Champions and provides clinical leadership for the development, advancement and optimization of the M* Expanse system across FHA. Develops a strong collaborative relationship with the CCIO, and together provide clinical leadership in utilizing information technology to support the M* Expanse implementation.
3. Ensures project objectives are accomplished through effective clinical project planning, design, build, implementation, and sustainment initiatives. Ensures the assigned sites/programs/networks at FH are integrated with clinical planning and implementation processes.
4. Participates as a Clinician Champion in various committees (including the Clinical Advisory Group) representing the needs and requirements of the nursing and allied health community.
5. Leads the process for developing, confirming and delivering the clinical specifications with input from nursing and allied health staff incorporated in the project design; ensures integration of clinical planning and decision making with the project.
6. Champions change and project management methodologies; develops education plan and provides education about the project to individuals, groups, organizations and communities as it pertains to successfully completing project deliverables.
7. Liaises and maintains effective relationships with various internal/external stakeholders including multidisciplinary teams, Programs and Networks.
8. Provides support and expertise to the project delivery team and project delivery committee on the development of integrated project charters, schedules and work plans to ensure successful implementation. Develops status reports, scope changes or decision requests as required.
9. Facilitates consensus with key stakeholders such as physicians, nurses, allied health staff, ancillary staff, FH leadership, and project leaders on the design standards and workflow changes.
10. Collaborates with CCIO, Chief Medical Information Officer, Physician Champion and Project Management Office and Core Team leaders/members to achieve project deliverables.
11. Monitors the project budget and ensures timelines and budgets are adhered to. Develops clear communication channels including; decision matrices and risk escalation processes.
12. Manages project resources with regular status reporting to the CCIO & Project Management Office and other stakeholders as appropriate. Utilizes standard project management tools, methodologies, templates and risk mitigation plans for tracking and reporting progress.

Qualifications

Education and Experience

Master's degree in a health related discipline, plus seven (7) years recent, related experience in progressively more complex management roles in a clinical related area, including five (5) years recent experience in health care project planning/development with a focus on clinical information system implementation; or an equivalent combination of education, training and experience.

Valid BC Driver's License and access to personal vehicle for business related purposes.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated understanding of clinical workflows across the care continuum.
• Demonstrated working knowledge of clinical information systems and other ancillary solutions.
• Demonstrated experience with clinical informatics or digital technology in healthcare is an asset
• Demonstrated experience in leading and implementing clinical initiatives within a complex acute health care environment, including experience in change management initiatives.
• Demonstrated ability to define, lead, plan, direct, manage, implement and evaluate clinical programs and processes in collaboration with a variety of stakeholders.
• Demonstrated ability to establish project timelines and milestones; ability to facilitate and negotiate a variety of issues and achieve consensus among shareholders.
• Demonstrated leadership skills with proven ability to bring about change in a proactive manner and in working with an interdisciplinary team as well as with clinical leaders.
• Proficiency in the use of a personal computer and applicable software applications including Microsoft project, excel, power point, access and word software.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.