Lead Child and Youth Care Worker

CarePros; Edmonton; On-site; CAD 50,000 - 75,000; Full time

Job summary

A children's services agency in Edmonton is seeking Lead Child and Youth Care Workers to support youth with complex needs. Responsibilities include planning, monitoring progress, and fostering connections in a nurturing environment. Ideal candidates have experience in youth care and strong communication skills. The position offers a benefits package and a supportive culture that values personal and professional growth.

Benefits

Group RRSP matching

Comprehensive benefits package

Paid training and career development

Qualifications

• 1+ years proven experience supporting youth with complex behavioral and mental health needs.
• Completion of a Degree or Diploma in Child and Youth Care or Social Work preferred.
• In-depth knowledge of child and youth care mental wellness, service excellence, therapeutic crisis intervention, and home care best practices.
• Unmatched written and verbal communication skills.

Responsibilities

• Provide daily updates and report critical incidents.
• Support youth in planning and reaching goals.
• Maintain records of daily activities and observations.
• Audit first aid supplies monthly.
• Facilitate medical appointments.

Skills

Supporting youth with complex behavioral needs

Therapeutic crisis intervention

Communication skills

Documentation execution

Education

Degree or Diploma in Child and Youth Care or Social Work

Job description

Make a Meaningful Impact — and Have Fun Doing It!

Who We Are

We’re more than just a leading Children’s Services Agency — we’re a passionate and supportive team that believes in making a difference while loving what we do.

CarePros specializes in Trauma-Informed Personalized Community Care and Agency Foster Care for children and youth with complex medical and behavioral needs. Our mission? Empowering youth through cultural connection, family reunification, and transition into adulthood.

Why This Is The One

Is it time to take your career one step closer to Program Supervision? We are looking for Lead Child and Youth Care Workers (CYCWs) in Edmonton, to set up youth for success after their time with CarePros by nurturing their physical, social, cultural, and emotional well-being. As your Program Supervisor's right hand, you'll exemplify our core values in everything you do. By showcasing your Service Excellence and Therapeutic Crisis Intervention (TCI) skills, you'll be a clear model for CYCWs in day in and day out.

Hours of Work and Rotation: 3:00 pm to 11:00 pm, 6 days on 3 days off

Your Typical Day

• Provide daily updates and report critical incidents
• Support your youth in planning and reaching goals
• Maintain daily activities, observations, and direct hours of service records
• Compile data for Case Team meetings/stakeholder reporting
• Attend legal appointments and required follow-up
• Support the ongoing development of care plans and programs
  
• Audit first aid supplies monthly
• Create menus, track inventory, and maintain weekly shopping/grocery lists
• Build relationship with your youth to guide and support them through mentorship, role modelling, and positive reinforcement
• Contribute to recreation, life skills, cultural, and community connections planning
• Facilitate and coordinate school, employment, and volunteering
• Book and attend medical appointments (dental, optical, and psychiatry)
  
  

What You Bring To The Table

• 1+ years proven experience supporting youth with complex behavioural and mental health needs
• Completion of a Degree or Diploma in Child and Youth Care or Social Work preferred
• In-depth knowledge of child and youth care mental wellness, service excellence, therapeutic crisis intervention, and home care best practices
• Unmatched written and verbal communication skills
  
• Superb execution of documentation requirements for maintaining records and completing forms
  
  

Must-Haves

• Valid Class 5 Alberta Driver’s Licence, 10-Year Alberta Driver’s Abstract, and Alberta auto insurance with $2 million liability in your name
• Valid Standard First Aid + AED with CPR Level C
• Clear Criminal Record with Vulnerable Sector Check from the last 6 months
• Clear Intervention Record Check from the last 6 months
  
  

Nice-To-Haves

• Trauma-Informed Care
• Suicide Prevention
• Mental Health First Aid
• Brain Story Certification
  
  

We Offer You

• Group RRSP matching after 1 year of full-time employment
• Comprehensive benefits package (Health, Dental, Vision, Employee and Family Assistance Program)
• Structured rotation for built-in balance and recharge time
• Paid training and career development — because your growth matters!
• An inclusive, diverse, and supportive culture where we work together to better serve our children and youth
  
  

At CarePros, we don’t just work hard — we celebrate wins, share laughs, and lift each other up. Here, you're part of something bigger, surrounded by people who believe in the power of community, connection, and caring.

Ready to Take Your Career to the Next Level?

If you're ready to make a real difference in the lives of children and youth, apply today!

We’re proud of the recognition our team has earned:

• 2024 ASTech Award for Change Maker: Company
• 2024 Social Impact ScaleUp of the Year
• 2021-2024 The Globe and Mail Canada’s Top Growing Companies
• 2022 New Innovators List - People Leader (Diversity, Equity & Inclusion)
• 2021 Canada's Safest Employer Awards
• 2020 Diversity Award of Distinction from Alberta Chambers of Commerce
  
  

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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