Lead, Capacity, Access and Flow, Acute Care

Ontario Health; Brampton; Hybrid; CAD 75,000 - 95,000; Full time

Job summary

Ontario Health is seeking a Lead, Capacity, Access & Flow. This pivotal role involves supporting regional healthcare initiatives to ensure seamless patient transitions. Candidates with a Bachelor’s degree, strong analytical skills, and a minimum of 5 years’ experience in a multi-stakeholder healthcare environment are encouraged to apply. Comprehensive benefits and a hybrid work model are offered, with a commitment to fostering an inclusive workplace.

Benefits

Fully paid medical, dental, and vision coverage

Health care spending account

Premium defined benefit pension plan

Three personal days and two float days annually

Three weeks’ vacation to start

Career development opportunities

Collaborative values-based team culture

Wellness program

A hybrid working model

Qualifications

• Minimum 5 years’ experience in a multi-stakeholder environment, ideally healthcare.
• Experience in clinical or management in acute care is an asset.

Responsibilities

• Identify opportunities to advance regional healthcare programs and best practices.
• Analyze health system data and recommend improvements.
• Engage stakeholders and lead quality improvement initiatives.

Skills

Planning and analysis methodologies

Problem-solving

Quantitative and qualitative analysis

Change management

Project management

Communication skills

Negotiation and facilitation techniques

Organizational skills

Education

Bachelor’s degree or post-graduate diploma in health administration

Master’s degree (asset)

Job description

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [e-mail]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [e-mail]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day

• a health care spending or wellness spending account

• a p remium defined benefit pension plan

• three personal days and two float days annually

• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years

• c areer development opportunities

• a collaborative values-based team culture

• a wellness program

• a hybrid working model

• p articipation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

Reporting to:Director, Capacity, Access & Flow

The Lead, Capacity, Access & Flow plays a pivotal role in transforming Ontario’s healthcare system. This position supports acute care and community-based initiatives to ensure seamless patient transitions and sustainable healthcare across the Central Region.

Here is what you will be doing:

• Advance regional programs by identifying opportunities aligned with healthcare priorities and best practices.

• Analyze health system data to evaluate proposals, identify gaps, and recommend improvements.

• Engage stakeholders in planning, implementation, and quality improvement efforts.

• Lead regional initiatives, collaborating with hospitals and service providers to manage risks and drive change.

• Support committees, track outcomes, and integrate client/caregiver input.

• Manage project plans and budgets for planning and integration work.

• Monitor compliance with health service accountability agreements.

• Promote workplace safety and regulatory compliance.

• Perform additional duties as required.

Here is what you will need to be successful:

Education and Experience

• Bachelor’s degree or post-graduate college diploma in health administration, health planning, business administration, or a related field — or an equivalent combination of education and progressively responsible experience in a related area. A Master’s level degree is considered an asset.

• Minimum 5 years’ experience in a multi-stakeholder environment, preferably in the health care industry. Clinical or management experience in acute care or related field is an asset.

Knowledge and Skills

• Good knowledge of and proven ability to apply planning and analysis methodologies; uses sound judgment to problem solve and make effective recommendations.

• Understanding of the current and changing dynamics of the Ontario health-care system and issues.

• Proven ability to analyze quantitative and qualitative information from a variety of sources such as information systems/databases, provincial reports, financial information, provider and public engagement.

• Proven skill and experience leading and implementing complex initiatives aimed at accelerating transformation, change management and program development within a health care environment.

• Project Management experience, preferably within a health-care environment, with proven ability to move complex projects from start to finish. Understanding and experience with embedding quality improvement initiatives.

• Successful experience with negotiation and facilitation techniques and processes, including experience developing and facilitating complex sessions involving diverse stakeholders.

• Solid written and verbal communication skills. Internally, communicates with colleagues throughout the organization; externally, communicates directly with various stakeholders.

• Must be highly organized and able to thrive in a fast-paced environment with multiple priorities.

#LI-hybrid

#OH-IND-REG

Location: Markham, Barrie, Brampton, Mississauga, Ontario (currently hybrid; subject to change)

Employment Type:

Temporary + (Fixed Term) Full time

Contract Length:

12 Month(s)

Salary Band:

Band 6

External Application Deadline Date:

July 31, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA+ communities; trans and nonbinary individuals;and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [e-mail] and a member of the team will connect with you within 48 hours.