Lead Base Area Operator

Whistler Blackcomb Holdings Inc; Whistler; On-site; CAD 30,000 - 37,000; Full time

Benefits offered by this job

Ski passes for employees

Employee discounts on lodging, food, &

RSP options

Employee Assistance Program

Excellent training and development

Referral program

Health insurance after 500 hours

Free ski passes for dependents

Job summary

Whistler Blackcomb is seeking a Lead Base Area Operations for the Winter Seasonal 2026/2027 to oversee cleaning, roads, parking and snow removal in the Base Area. The role reports to the BAO Assistant and Manager and includes direct supervision of frontline crews.

You will lead safety-focused operations, coordinate with mountain-wide teams, and strive for exceptional guest service while managing staffing and schedules.

Qualifications

• Demonstrate core values: Serve Others, Do Right, Drive Value, Do Good, Be Safe, Be Inclusive and Have Fun.
• Knowledge of Microsoft Office suite.
• Excellent organizational skills and ability to work under pressure.
• Problem solver, self-motivated with the ability to work independently and as part of a team.
• Strong communication skills.
• Willingness to complete a criminal record check.
• Must possess a valid BC driver’s license with a clean driving record.

Responsibilities

• Directly supervise frontline crews including orientation and training, conflict resolution, planning of operations, tool/equipment maintenance, and daily briefings.
• Provide leadership and promote teamwork with guests, staff, and other departments.
• Show initiative in routine matters and make quick, thoughtful judgments in emergencies.
• Operate cleaning, roads, parking and snow clearing operations safely and effectively.
• Collaborate with other departments mountain-wide as part of a large team.
• Relay work orders, respond to complaints, monitor quality, and report incidents to management.
• Assist with waste/recycling depots and bear-proof bins.
• Ensure documentation of frontline duties and vehicle/equipment incidents.

Skills

Strong communication skills

Exceptional organizational skills

Problem solver

Self-motivated

Independent and team player

Education

Post-secondary education asset

Tools

Microsoft Office

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Rockies

• Vail
• Beaver Creek
• Breckenridge
• Park City
• Keystone
• Crested Butte
• Grand Teton Lodge Company
• Vail Resorts Headquarters

West

• Heavenly
• Northstar
• Kirkwood
• Stevens Pass

Northeast

• Stowe
• Okemo
• Mount Snow
• Hunter
• Attitash
• Wildcat
• Mount Sunapee
• Crotched

Mid-Atlantic

• Liberty
• Roundtop
• Whitetail
• Jack Frost Big Boulder

Midwest

• Wilmot
• Afton Alps
• Mt Brighton
• Alpine Valley
• Boston Mills & Brandywine
• Mad River Mountain
• Hidden Valley
• Snow Creek
• Paoli Peaks

Canada

• Whistler Blackcomb

Australia

• Perisher
• Falls Creek
• Hotham

Lead Base Area Operator

Date: Oct 9, 2026

Location: Whistler, BC, Canada

Company: Whistler Blackcomb

Shift Type: Winter Seasonal 2026/2027

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time Roles Are Eligible For The Above, Plus

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary

The Base Area Operations (BAO) Lead role will oversee all aspects of the departmental functions and employees, including cleaning, roads and parking and snow removal. The Lead will report directly to the department Assistant and Manager.

Job Specifications

• Starting Wage: $22.00/hr - $26.88/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities

• Directly supervise frontline crews including: orientation and training, conflict resolution, long and short term planning of operation, maintenance of tools and equipment, executing daily meetings, and regular one-on-ones with Lead Hands.
• Provide leadership, promote team spirit and cooperative work ethics; provide the most outstanding examples of friendly, cooperative relationships with our guests, other staff and the rest of the department.
• Show initiative in handling routine matters and quick, thoughtful judgment in emergency situations.
• Understand and safely operate all aspects of the cleaning, roads & parking and snow clearing operations.
• Work effectively with other department’s mountain-wide as part of a large and diverse team.
• Relay work orders, respond to complaints, adhere to preventative maintenance programs and monitor quality of cleaning, reporting to higher management.
• Assist with successful organization of waste/recycling depots and bear-proof bins.
• Ensure proper and complete documentation of all frontline duties performed, reporting any personal incidents or damage involving a company vehicle/equipment to department managers.
• Ensure adherence to all operational and safety procedures, resulting in safe and efficient operation of vehicles and other equipment (Snowplow, Snow Blower, Bobcat, etc.) and providing a safe environment for guests and staff.
• Assist with the selection, training and development of staff, exceeding present standards.
• Understand operational procedures and maintenance for all janitorial equipment.
• Set an excellent example and strive to improve safety, service and job satisfaction.

Job Requirements

• Demonstrate our core values: Serve Others, Do Right, Drive Value, Do Good, Be Safe, Be Inclusive and Have Fun.
• A strong knowledge of Microsoft Office platforms required.
• Exceptional organizational skills and ability to work under pressure. A keen eye for detail required.
• Problem solver, self-motivated/self-directed. The ability to work both independently and part of a team.
• Strong communication skills.
• Required to complete a satisfactory criminal record check.
• Operating a vehicle is an essential function of this position and will require the applicant to meet the minimum requirements of the WB Driver’s Standards Policy – Valid BC driver’s license and clean abstract.

Preferred

• Post-secondary education an asset.
• Proven leadership skills, planning, ability and vision.
• Previous cleaning experience and employment a strong asset.
• First Aid trained an asset.
• Mental Health First Aid trained an asset.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 515403

Reference Date: 07/14/2026

Job Code Function: Base Area Ops