Lead Barber

Tommy Gun's Original Barbershop; Edmonton; On-site; Full time

Job summary

An exciting opportunity awaits at a vibrant barbershop where you can inspire and mentor fellow barbers while delivering exceptional customer service. As a Barber Mentor, you will set the standard for excellence and professionalism, ensuring that every client leaves with a smile. This role is perfect for those who thrive in a fast-paced environment and are passionate about the art of grooming. With a commitment to ongoing training and development, you will not only enhance your skills but also help your team reach new heights. Join a company that values its employees and offers a positive work environment where you can truly make a difference!

Benefits

Tiered performance-based pay

Retail & Service Commissions

Daily Cash Tips

Guaranteed Clientele

Health and Dental Benefits

Matching RRSP Contributions

Flexible Hours & Work Schedule

Ongoing Training

Generous Retail Discount

Global Opportunities

Qualifications

• Trained Journeyman-certified Barber or Hair Stylist required.
• Exceptional customer service and adaptability to fast-paced environments.

Responsibilities

• Welcome customers and identify preferences through consultations.
• Educate and train Barbers while maximizing performance and retail opportunities.

Skills

Exceptional Customer Service Skills

Adaptability to a Fast-paced Environment

In-depth Industry Knowledge

Excellent Communication Skills

Flexibility for Shift Work

High-level Haircut Skills

Upselling Techniques

One-on-One Training

Education

Journeyman-certified Barber or Hair Stylist

Completion of Apprenticeship

Job description

Exciting Opportunity: Join our Team at Tommy Gun's Mayfield Common!

As a Tommy Gun’s Barber Mentor, you are responsible for motivating, inspiring, educating and setting an example to all the Barbers in your team. The Barber Mentor will always positively represent the brand and uphold the highest levels of professionalism and customer service. You will also support the team guidelines and requests from Shop Leadership.

As a Tommy Gun’s Barber Mentor, it is important that a positive and approachable demeanour is shown at all times, along with a versatile skill set and ability to achieve shop goals and targets. You will be required to motivate and encourage all barbers to help improve their skills and ensure they always deliver the Tommy Gun’s experience. As Barber Mentor you set the standard for all the Barbers in your team.

Position: Lead Barber / Mentor

Work Term: Full-time

Location: Mayfield Common - Edmonton

Wage: starting at $18/hour, performance-based

Who we are:

At Tommy Gun's we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look.

At Tommy Gun’s our mission is to ensure that every Guest who visits us walks away feeling and looking their best. Our commitment to an unparalleled Tommy Gun’s experience doesn’t stop with our customers—we want you to love where you work. When our team is happy, everybody’s happy.

Benefits:

• Tiered performance-based pay
• Retail & Service Commissions
• Tips Paid out Daily in Cash
• Daily Cash Tips - because you deserve instant recognition!
• Guaranteed Clientele - your chair is always in demand!
• Health and Dental Benefits - we've got your back!
• Matching RRSP Contributions - plan for your future success!
• Flexible Hours & Work Schedule - your life, your terms!
• Ongoing Training with National & Brand Educators - stay at the cutting edge!
• Generous Retail Discount - treat yourself!
• Global Opportunities - Canada, USA, Australia, and NZ await your talent!
• Access to industry leaders – we know people!
• Positive and Professional Work Environment - because your workplace should feel like home!

Requirements:

Are you a trained Journeyman-certified Barber or Hair Stylist, or in the process of completing your Apprenticeship? We're seeking individuals with:

• Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
• Adaptability to a Fast-paced Environment
• In-depth Industry Knowledge and Trend Awareness
• Excellent Communication Skills
• Flexibility for Shift Work

Required Qualifications and Skills Core Skills

• Demonstrates a high level across all haircut styles, fades and on trend styling as well as all shave services
• An extensive knowledge in upselling techniques/retail offering
• Ability to develop close working relationships with Shop Managers, National Education Team and Barbers
• Understanding of all industry trends
• Confident in one on one training

As a Lead Barber at Tommy Gun’s, your responsibilities include:

• Welcome customers and Identifying Preferences based on thorough consultations
• Providing Expert Recommendations Based on Face Shapes and Tastes
• Demonstrating High-Quality Technical Skills, including clipper cuts with fades, natural necklines, texturizing, and customization to client needs and hair type
• Building Lasting Relationships with Loyal Customers
• Maintaining Grooming Stations and Sterilizing Tools
• Maximizing Retail Opportunities through effective Chair Education
• Delivering the Tommy Gun’s Guest experience
• Maximizing Barber Performance
• Educating and Training Barbers